ICON reviews

3.5

63% would recommend to a friend

(5,315 total reviews)
avatar

Barry Balfe

54% approve of CEO

49% positive business outlook

ICON has an employee rating of 3.5 out of 5 stars, based on 5,315 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

5K reviews
4.0
Mar 2, 2018

No major complaints

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent benefit package, generous telework and flexible scheduling, understanding and responsive management and HR.

Cons

The on-boarding process several years ago was chaotic and took several months due to management turnover and security clearance delays. While not a CRM issue per se', having worked as a government contractor before in another area, I am shocked at how contractors are made to feel like 2nd class citizens at the DoD locations.

4.0
Feb 20, 2018

Great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay, bonus, PTO, management

Cons

Many days on site, burn out common

2.0
Feb 20, 2018

Global Clinical Trial Manager

Recommend
CEO approval
Business Outlook

Pros

Good work/life balance, nice and compassionate line managers. Very strong business outlook as they very well know how to milk the employees to the max, if you want to invest in shares - ICON will always grow.

Cons

Compensation is just OK, no adequate benefits no any will to invest in employees and support their development. No opportunity for career development.

Viewing 4705 - 4707 of 5,315 Reviews

Glassdoor has 6,566 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.