ICON reviews

3.5

63% would recommend to a friend

(5,312 total reviews)
avatar

Barry Balfe

55% approve of CEO

50% positive business outlook

ICON has an employee rating of 3.5 out of 5 stars, based on 5,312 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

5K reviews
5.0
Jun 11, 2021

Good company

Recommend
CEO approval
Business Outlook

Pros

ICON is in need of CRAs and offering competing salaries from IHCRA to CRA roles

Cons

DOS are minimum of 9 but CRAs are almost always traveling M-Th every week. Home life/work life balance is difficult

1.0
Jun 10, 2021
Recommend
CEO approval
Business Outlook

Pros

salaries were at the higher end for industry, bonus structures were strong, and consistently paid.

Cons

management was inconsistent and entirely too 'micromanagey' for the level of employees hired. Employees were not trusted, critiqued, and creative ideas were not received well, because "this is just how we do it."

5.0
May 5, 2021

Great place to start

Recommend
CEO approval
Business Outlook

Pros

CRA training is top-notch Extremely supportive line management 401k vesting from day 1 Tuition reimbursement

Cons

CRAs not grounded during COVID-19 Pay is not competitive for long-term employees

Viewing 469 - 471 of 5,312 Reviews

Glassdoor has 6,563 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.