ICON reviews

3.5

64% would recommend to a friend

(5,305 total reviews)
avatar

Barry Balfe

55% approve of CEO

50% positive business outlook

ICON has an employee rating of 3.5 out of 5 stars, based on 5,305 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

5K reviews
1.0
Aug 6, 2016

STUDY START UP MANAGEMENT

Recommend
CEO approval
Business Outlook

Pros

Other departments in Icon seem to be better. Stay away from study start up. Management is ignorant to processes and very rude to employees.

Cons

The New employees coming to this department are leaving in droves. Management does not know how to train and feels humiliation is the key to success. They are nothing more than bullies and are very rude to the new and old staff. Stay away from this department. Do not be tricked into joining the study start up team. Look in another department at Icon or somewhere else.

3.0
Aug 4, 2016
Recommend
CEO approval
Business Outlook

Pros

ICON does some really important work. Who knows how many people might be healthy or even alive today because of some of the clinical trial software written to help determine the viability and efficacy of new pharmaceuticals being developed? In the years since I left ICON via an unexpected layoff, I have maintained pride in the work that I did there.

Cons

Office politics and favoritism! This garbage is what gets you demoralized employees. For years there was an end-of-year bonus offered to all employees; then it went away to placate the European offices and when the bonus did finally return, it was only under certain very difficult to attain accomplishments and only for certain people. Quit promising the world to the clients and actually get input from the people (most of whom are very good at what they do) who will do the work.

4.0
Aug 4, 2016
Recommend
CEO approval
Business Outlook

Pros

Great Place to work for

Cons

Its a good company , health Insurance is not that great.

Viewing 4903 - 4905 of 5,305 Reviews

Glassdoor has 6,553 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.