ICON reviews

3.5

63% would recommend to a friend

(5,314 total reviews)
avatar

Barry Balfe

55% approve of CEO

50% positive business outlook

ICON has an employee rating of 3.5 out of 5 stars, based on 5,314 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

5K reviews
3.0
Sep 25, 2015
Recommend
CEO approval
Business Outlook

Pros

Work/life balance, work from home, flexible manager

Cons

The more you do the more you get. They underpay their PM's and burn them out till they wind up quitting

1.0
Sep 5, 2015

millwright

Recommend
CEO approval
Business Outlook

Pros

You get to travel and see a lot of neat things and meet some weird people. You can learn quite a bit if you've never done this kind of work. They take great care of anyone with a white hat or higher.

Cons

They say they have competitive pay but you're lucky to get $16/h and you will never see the raise that is promised. They only give you $35/day for per diem. They make a lot of promises for great things and pretend like they're trying to help you but after you get hired on everything gets shot down and your hopes and dreams will be crushed. Any time you need a tool or anything else at all it will take you a year to get it. Everyone complains about everything and a lot of them don't like to work as a team. When they send you out of town expect to use your own gas because they like to let people take the company trucks to the close. So if someone has to work an hour away from the shop and you have to work 6 hours from the shop, odds are they will get the truck. All their tools are crap and they don't like to buy decent ones. If you don't have a white hat you have no rights. Pay will suck, no one will even consider a word you say.

2.0
Jul 24, 2015

Work life balance is non-existent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are top notch. Some managers are awesome.

Cons

They will work you to death if you don't live in a major city, plan to travel 80-90%. Metrics are everything to upper management regardless of any other needs or feedback from CRAs. Home grown CTMS system is antiquated, inefficient and opposite of productive and but is also where trip reports are written. Resourcing does not consider your location when they assign sites. Keep in mind that I have worked for only 1 sponsor since starting at ICON 3 years ago so my experience is solely based on this.

Viewing 505 - 507 of 5,314 Reviews

Glassdoor has 6,565 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.