ICON reviews

3.5

63% would recommend to a friend

(5,315 total reviews)
avatar

Barry Balfe

54% approve of CEO

49% positive business outlook

ICON has an employee rating of 3.5 out of 5 stars, based on 5,315 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

5K reviews
1.0
Oct 29, 2025

Stay far far away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits and time off are good. That's how they keep you.

Cons

ICON will overwork you and underpay you. There is little room for promotion. It's about who they like the most and not about who is most qualified. The have a handbook and training, but I am not sure that anyone in upper management or HR actually read it or trained. Complaints of discrimination go ignored or brushed off, and retaliation is a real thing. They are more concerned with keeping the sponsors happy and making sure the contracts get renewed than they are with supporting their employees. And we also haven't forgotten about how our annual merit increases were delayed and then barely worth it because they lied to investors and found themselves in a lawsuit.

1.0
Sep 14, 2025

I hate this place

Recommend
CEO approval
Business Outlook

Pros

- I am employed - I enjoy my study teams

Cons

- Management at all levels - Slow to promote - Bonuses are based on how many extra days on site, but management can decide if they actually provide the bonus

Viewing 538 - 540 of 5,315 Reviews

Glassdoor has 6,565 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.