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      ICON

      Engaged Employer

      ICON reviews

      3.5

      64% would recommend to a friend

      (5,280 total reviews)
      avatar

      Barry Balfe

      52% approve of CEO

      50% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.6

      Work/Life balance

      3.5

      Culture & values

      3.3

      Compensation and benefits

      3.2

      Career opportunities

      3.1

      Senior management

      ICON has an employee rating of 3.5 out of 5 stars, based on 5,280 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      2.0
      Aug 9, 2017

      Disaster for HEOR and P&MA consulting

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Intelligent, lovely people in the consulting arms of the company (ICON Commercialization and Outcomes). Benefits are not terrible.

      Cons

      Pricing and Market Access group (formerly PriceSpective) imploded ... at least 80% of staff left or were let go between 2015 and 2016. CRO business model and leadership ill-equipped to manage a consulting practice. Consultants constantly under pressure to sell and generate higher profit margins for projects and BD targets are both unattainable and unrealistic. Leadership over and outside the consultancies have little interest in supporting the consultancies and have never tried to understand the nature of the work HEOR, P&MA, and PRO teams do. Major disconnects, therefore, between head of ICON Commercialization and Outcomes and the late-phase consultancies. Morale among consulting staff that remain is exceptionally low. Professional development is basically non-existent.

      1.0
      Apr 15, 2017

      Soul sucking

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility/hours can be flexible, not much else to add. Most pros being slowly wiped out with guise of standardization to the ICON way.

      Cons

      Icon corporate environment is stifling. Either inability or unwillingness to recognize and reward valued employees. Corporate departments don't communicate. No focus by HR or other related departments on internal customers.

      2.0
      Jun 9, 2016

      A mess

      Medical technologist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are great and pay is definitely high. The people in management are really great. The opportunities are endless. Lots of vacation time. Health insurance is cheap.

      Cons

      Training is horrible, so disorganized. HR exists in a different state... they try to push you and mistakes happen and then they get irritated. Horrible supervisor skills. People yelling in the lab. A power struggle exists. Someone in leadership actually said, "samples go before your own life."

      Viewing 61 - 63 of 5,280 Reviews
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      Glassdoor has 6,516 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.