ICON reviews

3.5

64% would recommend to a friend

(5,295 total reviews)
avatar

Barry Balfe

55% approve of CEO

50% positive business outlook

ICON has an employee rating of 3.5 out of 5 stars, based on 5,295 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

5K reviews
1.0
Jul 9, 2018

Don't let them make you think they value their employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I wish I could think of some.

Cons

Complete lack of communication, constant turnover and management changes, very big corporate culture, no recognition of work well done

2.0
Oct 10, 2016
Recommend
CEO approval
Business Outlook

Pros

Great benefits (including Paid Time Off) and good compensation.

Cons

ICON is only concerned with the bottom line now more than ever it would seem. Under staffing is a serious issue, which in turn increases everyone else's workload significantly. "Why hire more employees when you can get it done with less than half of the employees required seems to be the new mantra". PMs are tasked with many time consuming responsibilities that should be delegated to other internal departments as they do not focus directly on the satisfaction of the external client and take away from time PMs have to actively manage studies. Not much room for advancement. Negative affect on work/life balance. There is a lot of favoritism. Don't expect much help or many opportunities for advancement unless you know someone in the right position.

3.0
Sep 30, 2016
Recommend
CEO approval
Business Outlook

Pros

Great benefits package and PTO. Good work-life balance.

Cons

I have not seen many opportunities for advancement. There have been many outside hires with little knowledge of company SOPs and systems. It seems like a waste of internal talent.

Viewing 76 - 78 of 5,295 Reviews

Glassdoor has 6,537 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.