ICON reviews

3.5

64% would recommend to a friend

(5,280 total reviews)
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Barry Balfe

52% approve of CEO

50% positive business outlook

ICON has an employee rating of 3.5 out of 5 stars, based on 5,280 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

5K reviews
2.0
Aug 17, 2023
Recommend
CEO approval
Business Outlook

Pros

work remotely, bonus structure is good.

Cons

Management is awful, a lot of back biting and micromanagement. Also, a lot of taking credit for others' work.

1.0
Feb 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Salary Bonus Friendly team members

Cons

Poor training. Basically just reviewing modules or SOP’s for a month. No mentor Interview with each client Unrealistic work loads Difficult clients with salvaged relationships Working more than 1 FTE (1.5) High Attrition

3.0
Feb 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Great Benefits and Bonuses, Great Line Management Support, remote work, Great IT Support.

Cons

Stressful, fast-paced, demanding, poor resourcing to studies, love the industry but some pharmaceutical sponsors are not easy to work with and make your job very difficult, few sponsors are easy to work with, it is really unfortunate, feel bullied by the sponsors. Most training is self-review which is not effective.

Viewing 73 - 75 of 5,280 Reviews

Glassdoor has 6,516 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.