ICON reviews

3.5

64% would recommend to a friend

(5,295 total reviews)
avatar

Barry Balfe

55% approve of CEO

50% positive business outlook

ICON has an employee rating of 3.5 out of 5 stars, based on 5,295 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

5K reviews
1.0
Jun 26, 2019

Chaos

Recommend
CEO approval
Business Outlook

Pros

Pay, supportive management, advancement opportunities

Cons

Lack of mentoring and managerial support made the onboarding process difficult. Manager had no contacts for vendors or HR or IT to assist in getting access to ICON accounts and systems which led to delays in starting my sponsor assignments. I would think that a manager with ICON for x years would have known how to startup a new employee. Working for sponsor only means systems are not integrated and double-documentation of visits, travel, and report submissions. This headache is partly why you are paid so much!

1.0
Oct 6, 2018

Senior clinical research associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working from home is nice.

Cons

Impossible DOS metrics, very low per diem, very low hotel allowances. Zero to few incentives or benefits to make a high travel job bearable.

1.0
Sep 11, 2018

Clinical Site Manager II - BMS

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy hiring process, no other real pros. Use it to get Pharma experience and then leave within 6 months.

Cons

Low pay, horrible benefits. Recruiters will lie about PTO, you have to negotiate to get more then 15 days. Restricted work from home days. A million managers to report to. No cross department discussions. Management sent e-mails forbidding discussion of pay and benefits.

Viewing 94 - 96 of 5,295 Reviews

Glassdoor has 6,539 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.