ICON reviews

3.5

64% would recommend to a friend

(5,295 total reviews)
avatar

Barry Balfe

55% approve of CEO

50% positive business outlook

ICON has an employee rating of 3.5 out of 5 stars, based on 5,295 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

5K reviews
3.0
Mar 19, 2018

FSP Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Colleagues and Recruiters were great to work with. Annual bonus was decent for CRO.

Cons

No loyalty to talented staff, no personal development and minimal merit increases for staff. Base wages significantly lower than other CROs for same role/client.

2.0
Jun 18, 2016

Excellence reallly?

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work life balance and good benefits

Cons

Career development and salary. Employee surveys reflect both issues. Upper management ignores the problem. Across the board pay is below market.

4.0
May 24, 2016

Working to keep you there

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I was at ICON for over 9 years. It's a solid CRO and they work hard to ensure benefits are attractive to the employees and fair across the company. Salary is good and work life balance is fair. Solid CRO and among the top for caring and keeping good talent.

Cons

Career progression can be tough, they have realigned jobs and titles such that it took away some of the esteem of being a manager or director at higher levels. Upper management tends to only listen to management versus worker bees, tough when they are outta touch of what the workload is and how they bid projects; puts the teams at a disadvantage to be profitable, especially in preferred partnerships.

Viewing 97 - 99 of 5,295 Reviews

Glassdoor has 6,539 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.