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      ICON

      Engaged Employer

      ICON reviews

      3.5

      64% would recommend to a friend

      (5,298 total reviews)
      avatar

      Barry Balfe

      55% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      ICON has an employee rating of 3.5 out of 5 stars, based on 5,298 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

      Reviews by job title

      5K reviews
      1.0
      Sep 14, 2024

      Not Worth the Salary Increase

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Competitive Salary, probably the highest compared to other CROs

      Cons

      Work overload and poor leadership will drive you to the brink of quitting without another position lined up. Line managers are not solely focused on direct report development and manage their own projects which leaves very little time for guidance and development. Studies are underbid to win contracts and you will be overworked as a result. Senior leadership is focused on dollars and not quality work and with that comes all a lot "cutting corners" to maintain client relationships. Your weekends will be dedicated to catching up on work and your quality of life will deteriorate. Unless you enjoy working around the clock, think twice before accepting an offer.

      3.0
      Jun 5, 2024

      Misaligned company culture

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Leading full-service CRO. Years of experience, global footprint, and access to some of the top talent in the industry. Strong relationships with clients. A deep roster of some of the smartest, most talented employees who are dedicated to helping to bring life-saving therapies to patients.

      Cons

      It's been a very turbulent 12 months, with initiatives to "right size" and increase investment in low to mid-cost countries. Unfortunately, that has led to the loss of many valuable employees, both those affected by job re-locations and the co-workers in affected teams. The company values and pillars of excellence do not feel aligned with the current culture.

      1.0
      Oct 23, 2023

      Terrible Company

      Executive director
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is a place where you can be average and excel.

      Cons

      The leadership team only want people that will say yes and follow exactly what they ask you to do.

      Viewing 130 - 132 of 5,298 Reviews
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      ReviewsICON reviews

      Glassdoor has 6,544 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.