ICON reviews

3.5

64% would recommend to a friend

(5,298 total reviews)
avatar

Barry Balfe

55% approve of CEO

50% positive business outlook

ICON has an employee rating of 3.5 out of 5 stars, based on 5,298 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

5K reviews
1.0
Aug 9, 2022
Recommend
CEO approval
Business Outlook

Pros

Absolutely love the job itself and study teams. CRA Bridge Program is excellent.

Cons

All things HR, Payroll, Benefits, and IT related. Company was late paying several employees in my department - including myself - with no explanation. Unorganized benefits department and taking extended leave is a nightmare. Lack of responsiveness when emailing anyone other than your direct managers - 4+ months with no resolution to issues. IT has 8+ hour wait times with minimal responsiveness.

1.0
Jun 8, 2022

Seek other employment

Recommend
CEO approval
Business Outlook

Pros

Benefits/40lk, ability to work remotely

Cons

Extremely poor new hire training making it incredibly difficult to perform job functions efficiently or adequately. Inadequate training for managers who don’t particularly support the career growth of employees. Pay is not near industry standards. Overworked due to constant turnover with little to no recognition.

1.0
Jun 6, 2022
Recommend
CEO approval
Business Outlook

Pros

Nothing good to say anymore. Things have really gone downhill.

Cons

Overworked and under appreciated. Currently on 4 oncology protocols and they just keep giving me more and more to do. Compensation is horrible even after the annual tiny raise.

Viewing 142 - 144 of 5,298 Reviews

Glassdoor has 6,544 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.