ICON reviews

3.5

64% would recommend to a friend

(5,299 total reviews)
avatar

Barry Balfe

55% approve of CEO

50% positive business outlook

ICON has an employee rating of 3.5 out of 5 stars, based on 5,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

5K reviews
4.0
Aug 17, 2020

ICON PM

Recommend
CEO approval
Business Outlook

Pros

smaller teams with not too many direct reports per manager; good deal of autonomy; genuinely nice people to work with and good company culture; work/life balance is valued; excellent PTO plan and overall good benefits package

Cons

difficult to move up in the organization; systems are cumbersome; constant issues with lack of resources; poor handling of COVID-19 (for operations team support and employee salary cuts)

1.0
Jun 18, 2020

The concept of civility doesn't exist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None that I can point out. This company is a real mess. Management is not transparent at all. The company doesn't have protocols to avoid or prevent discrimination, to stimulate career progression or the development of employees. Coworkers are unprofessional, overworked and always afraid of someone or something. Managers are not interested in training or supported in their training efforts.

Cons

This is an environment so negative. There is no respect across multiple levels. People harass each other and constantly strive to move ahead of others. No team work although they claim the company is based on those principles. Not a good place to work. Benefits are not very good either. Though different groups might behave different, there is a negative environment throughout the teams and in different locations.

Viewing 157 - 159 of 5,299 Reviews

Glassdoor has 6,545 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.