ICON reviews

3.5

64% would recommend to a friend

(5,296 total reviews)
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Barry Balfe

55% approve of CEO

50% positive business outlook

ICON has an employee rating of 3.5 out of 5 stars, based on 5,296 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

5K reviews
1.0
Jan 12, 2026

Focus on bottom line rather than people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

PRA International was a people-centred CRO which allowed for great people to want to be there. Once it was acquired by ICON, everything completely changed: layoffs, unreasonable stress and intensity.

Cons

Employees stretched very thin. Stressful and challenging work environment. People leaders have their hands tied. No opportunities for growth.

2.0
Jan 10, 2026

Okay

Recommend
CEO approval
Business Outlook

Pros

Good for first job, able to work from home/hybrid work, really nice colleagues

Cons

Poor line management, no bonuses and little room for progression

Viewing 160 - 162 of 5,296 Reviews

Glassdoor has 6,541 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.