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      ICON

      Engaged Employer

      ICON reviews

      3.5

      64% would recommend to a friend

      (5,299 total reviews)
      avatar

      Barry Balfe

      55% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      ICON has an employee rating of 3.5 out of 5 stars, based on 5,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

      Reviews by job title

      5K reviews
      2.0
      Feb 27, 2025

      ICON doesn't care about its people

      Production
      Recommend
      CEO approval
      Business Outlook

      Pros

      Gain industry experience. Possible to learn from talented coworkers. International exposure.

      Cons

      Meager annual merit increases that don't even match current inflation. Little to no annual bonus. Jobs moved from experienced staff in "high cost" countries (US, Canada, etc.) to relatively unexperienced staff in "low cost" countries (Mexico, India, etc.) with no regard for the loss of institutional knowledge or staff morale implications. The forced bell curve for performance ratings (which impact bonuses, merit increases, and promotions) is ineffective and demotivating.

      1.0
      Feb 26, 2025

      Employees do not matter to ICON

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      you get to collect a mediocre paycheck and have health insurance.

      Cons

      ICON will hastily outsource your role to low cost countries and then blame you for the delays in projects due to their own organizational changes. No promotions, no bonuses, no yearly pay increase to even match inflation amidst a class action lawsuit against the company and CEO. Stay away if you value yourself as an employee.

      2.0
      Oct 22, 2024

      Terrible place to work

      Vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay rate and tuition reimbursement

      Cons

      Corporate politics, lack of strategic management, siloed structure, treat employees poorly

      Viewing 181 - 183 of 5,299 Reviews
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      ReviewsICON reviews

      Glassdoor has 6,546 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.