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      ICON

      Engaged Employer

      ICON reviews

      3.5

      64% would recommend to a friend

      (5,299 total reviews)
      avatar

      Barry Balfe

      55% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      ICON has an employee rating of 3.5 out of 5 stars, based on 5,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

      Reviews by job title

      5K reviews
      1.0
      Apr 25, 2024

      Only as a stepping stone; horrible otherwise

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I suppose the benefits are OK? else i dont have a lot of 'pros' to list.

      Cons

      FSP partnerships do not rec'v same benefits as sponsor; poor pathway to promotion, literally have to leave and come back at a different level; failed to recognize a raise for my last month of work; onerous reimbursement and financials process; manager did not know how to navigate the 'new' icon since acquiring PRA. heard from many employees that PRA was far better.

      2.0
      Apr 21, 2024

      Goodish until mass USA layoffs.

      Project analyst i
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work to life balance, good insurance

      Cons

      Zero structure in management, constant changing of processes that weren't ready for real life application and mass layoffs for lower cost labor.

      1.0
      Mar 20, 2024

      Low Salaries around 60-70K for Experienced PM’s, High Workload, High Turnover

      Project manager iii
      Recommend
      CEO approval
      Business Outlook

      Pros

      ICON has very talented and knowledgeable team members. Unfortunately, the salary is not at par with other CRO’s. The raises and bonuses are poor. Management will not listen to employee opinions for improvement. The company had several layoffs in the past year and is seriously understaffed. Training needs to improve for multiple departments.

      Cons

      No acknowledgment or appreciation of achievements. Employees are just a number with no support from management. Directors have poor communication and the communication between different sectors of ICON is extremely disappointing. No bonuses were given to employees one year. 2024- Merit for outstanding is just around 1%. Ridiculous. If you want a living wage for the US, work elsewhere.

      Viewing 190 - 192 of 5,299 Reviews
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      ReviewsICON reviews

      Glassdoor has 6,546 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.