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      ICON

      Engaged Employer

      ICON reviews

      3.5

      64% would recommend to a friend

      (5,299 total reviews)
      avatar

      Barry Balfe

      55% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      ICON has an employee rating of 3.5 out of 5 stars, based on 5,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

      Reviews by job title

      5K reviews
      2.0
      Mar 28, 2023

      Horrible Communication from Management

      In house cra
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are some great managers that want to help you prepare and succeed in the CRA role. Ample training to prepare for your transition.

      Cons

      The in-house CRA program is supposed to last 6 months and then you are promoted to CRA 1, however the company has not fulfilled that promise. They have paused the program through one email and have not communicated any timelines or held a Q&A session. Line managers don't have any information they can share and everyone seems confused. Some people who were promoted to CRA 1 still haven't received their promotion pay. Chances to get on-site monitoring experience are far and few in between.

      1.0
      Mar 23, 2023

      Terrible place, AVOID

      Cra 2
      Recommend
      CEO approval
      Business Outlook

      Pros

      No Pros at this company.

      Cons

      Bullying, no support, harassment, and blaming

      1.0
      Feb 8, 2023

      Not recommended

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      None. None. None. None. None.

      Cons

      No retention strategy whatsoever for people with excellent year reviews. A bunch of people hired under the bridge program without any idea of what they are doing. Company will do all they can and will not pay outstanding PTO balance if you leave. Good luck with that. No exit interview. You only receive a generic email from HR and IT to return equipment. Even my manager was surprised about the horrible exit process.

      Viewing 196 - 198 of 5,299 Reviews
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      ReviewsICON reviews

      Glassdoor has 6,546 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.