Question 1

Is ICON a good company to work for?

Accepted Answer

ICON has an overall rating of 3.5 out of 5, based on over 6,547 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 64% of employees would recommend working at ICON to a friend and 50% have a positive outlook for the business. The best reviews about ICON have been left by employees working as Clinical Trial Specialist, CRA and Site Management Associate II.

Question 2

Does ICON pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, ICON employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at ICON. This rating has decreased by 2% over the last 12 months.

Question 3

How satisfied are employees working at ICON?

Accepted Answer

64% of ICON employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated ICON 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

Question 4

What are the top reviewed jobs at ICON?

Accepted Answer

Clinical Research Associate (237), Project Manager (192), Clinical Trial Assistant (CTA) (181), Senior CRA (180), CRA I (162), Clinical Trial Manager (115), Clinical Trial Assistant (110), Project Associate (108), Study Start-Up Associate (73), Drug Safety Associate (72), CRA (70), Senior Clinical Research Associate (69), In House CRA (61), CRA II (56), Clinical Research Associate II (54)

Question 5

What are the pros of working at ICON according to real employee reviews?

Accepted Answer

"Good work life balance and all good" ((in 370 reviews)); "Good benefits although they gave decreased over the last 10 years since I started working at this company." ((in 369 reviews)); "There are really great people that work for ICON and I love being in the team that I am in." ((in 242 reviews)); "Great team work and I feel like I can talk comfortably around everyone I work with" ((in 158 reviews)); "Managers were great and always open to place you somewhere else if you weren't happy in the current role." ((in 152 reviews))

Question 6

What are the cons of working at ICON according to real employee reviews?

Accepted Answer

"Poor management with no vision." ((in 219 reviews)); "For all this reasons trying to make career starting as SMA requires many years of hard work and low salaries." ((in 210 reviews)); "No bonus in the strategic solutions side and promotions harder to achieve as need embedded employer agreement" ((in 187 reviews)); "Low pay and highly reliant on client investments" ((in 173 reviews)); "Has absolutely no career progression and the pay is a good $5" ((in 57 reviews))

Question 7

What are employees saying about ICON layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ICON layoffs and their outlook for job security at ICON in 2026.

Question 8

What are the top reviewed ICON locations?

Accepted Answer

Raleigh, Blue Bell, Philadelphia, New York, North Wales, Brentwood, Lenexa, Houston, Farmingdale, Nashville, Durham, Chicago, Salt Lake City, Los Angeles, Wilmington, Boston, Phoenix, Atlanta, Dallas, San Antonio, Charlotte, San Diego, Whitesboro, Washington, Sugar Land, Charlottesville, Kansas City, San Francisco, Portland, Austin

ICON

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Too much focus on taking care of shareholders and executive management

DOCS Global: Subsidiary or ICON

Bad structure.

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