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      ICON

      Engaged Employer

      ICON reviews

      3.5

      64% would recommend to a friend

      (5,303 total reviews)
      avatar

      Barry Balfe

      55% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      ICON has an employee rating of 3.5 out of 5 stars, based on 5,303 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

      Reviews by job title

      5K reviews
      1.0
      Aug 8, 2023

      Good people

      Associate pm
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good people, ok benefits, self managing

      Cons

      Lack of leadership, lack of training, company replacing U.S. staff with India and Mexico workers. Support staff in India are gone by 10:30 am U.S. time so we had to wait until the next day for responses or follow-up.

      4.0
      Jun 27, 2023

      Good Support, Unfortunate Circumstances

      In-house cra ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've felt very supported by the ICON management team and feel like my contributions are valued. The benefits package is excellent in my experience as well. The Thrive program seems to be a great benefit for my team members, but has not been good for me.

      Cons

      I work in the ISS side of ICON that used to be PRA. Since the position is contracted to a specific Sponsor, when the sponsor terminates the contract it leaves employees in a bit of a limbo. the Thrive program is excellent when it works, but it has not been working well for me, as I have not been able to find a new position with the impending termination of our sponsor contract, despite the help of a recruiter. I have repeatedly been told it's due to my lack of a degree, and that other sponsors are not willing to look at my years of experience in lieu.

      1.0
      Jun 26, 2023

      RUN

      Craii
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is no pros to working with this company

      Cons

      Horrible management. Everyone micro manages and the management team is abusive .

      Viewing 277 - 279 of 5,303 Reviews
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      ReviewsICON reviews

      Glassdoor has 6,551 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.