ICON reviews

3.5

64% would recommend to a friend

(5,305 total reviews)
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Barry Balfe

55% approve of CEO

50% positive business outlook

ICON has an employee rating of 3.5 out of 5 stars, based on 5,305 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

5K reviews
2.0
May 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Friendly colleagues, tuition aid for employees.

Cons

Extremely underpaid, lackluster HR department, almost impossible to get raises, and not as structural as the work tasks should be.

3.0
Mar 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Nice coworkers, it is unfortunate that many are or have already left the company.

Cons

Rated as a high performer, yet given a 2% pay increase after first year, and a 3% pay raise after second year. Not even keeping up with inflation. No incentive to stay at the company, others are paying more. The turnover is high.

2.0
Feb 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Peers, coworkers, and paid time off.

Cons

Pay is terrible for the amount of work you have to do. Management really needs to do an evaluation on themselves…the “clique” type of attitude around them is rude. Some managers refuse to learn the new programs and systems implemented that employees use on a daily basis and will rely on other employees to do their work for them. At the same time they’ll preach how employees should use it with little to no knowledge of it. They’ll also ask employees to do their tasks for them as if the employees aren’t stressed out enough. People are burnt out and crying in the work area because of the work load. There is so much miscommunication from project leaders that adds on hours of more work to the lab personnel.

Viewing 280 - 282 of 5,305 Reviews

Glassdoor has 6,553 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.