IGT reviews

3.4

59% would recommend to a friend

(2,038 total reviews)

Nick Khin

49% approve of CEO

46% positive business outlook

IGT has an employee rating of 3.4 out of 5 stars, based on 2,038 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IGT employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Sep 27, 2014
Recommend
CEO approval
Business Outlook

Pros

IGT used to be one of the best places to work in Reno. Great benefits, strong sense of community, lots of opportunity. Upper management lived in Reno and cared about their employees.

Cons

IGT's BOD - were hijacked by Patti Hart and the decline began. Everything has changed. She systematically removed the old guard, and replaced them with her Silicon Valley high tech cronies. She has torn out the heart of IGT and now is selling the remaining organs to the highest bidder. IGT has now been sold to GTech with a tidy little profit to Patti and friends. I have heard that GTech is a Italian family run company - hopefully they can rescusitate the company and infuse it with some heart.

2.0
Jul 16, 2014

Sinking ship

Recommend
CEO approval
Business Outlook

Pros

Coworkers for the most part are good people. Compensation is competitive, especially considering the low(er) cost of living in Nevada as compared to California or other metropolitan areas.

Cons

The senior management is a joke, with most of them coming from non-gaming industries. Some key mistakes they have made: 1) moving the executive HQ to Las Vegas, while the operations center remains in Reno; 2) focusing operations to try and recover lost market share in over-saturated product markets like megajackpots and core gaming, whereas they should have focused operations on product markets with greater growth opportunity and less competition like video poker and international markets 3) supporting a conservative culture, where risk taking and change are frowned upon - surprisingly, this impacts executives more than employees, for example when new VP's are hired the expectation is that they should start changing things for the better (which is risky), but the culture frowns on this so many new executive hires are simply over-paid wallflowers that don't act out their changes.

1.0
Jul 14, 2014

I dont like

Recommend
CEO approval
Business Outlook

Pros

It is not a positive work environment, bad leadership, dying business model, no answers on how to turn things around. Many very smart people left the company earlier this year which resulted in much knowledge walking out the door. I can think of a few "rock star" types in particular -known around town as best in what they do or did- who were not utilized properly here or were put in wrong position and not surprising they left. No doubt they will add proper value for a competitor eventually. Sense of giving up + hanging around to see what happens after company is sold dominates the tone. Also there is constant reorganization which hinders traction and progress.

Cons

Very odd management group with a lot of hand-picked and unqualified directors and vice presidents making huge decisions, often from remote locations. several of these people who are making $300K+ are working from home. there is hostility from management if you are a "gaming industry" person, they seem to dislike people with this knowledge, which is very strange and ironic. Beyond this internal issues, there is the elephant-in-the room which is that the slot machine is a buggy-whip product that is becoming less popular and less relevant every day. if you look at a slot machine doesnt it look like a 30 year old thing? people under 50 for the most part have zero interest in this product -- which is a big problem. The company also relies too heavily on a dated model of licensing old movies and tv shows for content -- this strategy is 30 years old and was good in the 90s but now everyone does it and players dont care and casino operators dont want it anymore, it makes their nice floors look tacky. there is something about going to wynn for example .. if you see some wheel of fortune machine it just looks out of place (tacky vs classy of wynn atmosphere) .. Young people -- how are we going to get them to gamble? There is ZERO thought on this big subject, which is shocking -- the company strategy seems to be hoping the 60-70 year old woman will not age. Executives dont walk casino floors, they dont play the slots machines either. i dont think they like them either! I guess they dont care because they know they will not be long term involved with IGT. if you are an employee or own stock you think different but they dont care. IGT is what happens when management and stock holder have interests not in line. I think this company is doomed.

Viewing 10 - 12 of 2,038 Reviews

Glassdoor has 2,288 IGT reviews submitted anonymously by IGT employees. Read employee reviews and ratings on Glassdoor to decide if IGT is right for you.