Question 1

Is IHG Hotels and Resorts a good company to work for?

Accepted Answer

IHG Hotels and Resorts has an overall rating of 3.9 out of 5, based on over 5,779 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 70% of employees would recommend working at IHG Hotels and Resorts to a friend and 64% have a positive outlook for the business. The best reviews about IHG Hotels and Resorts have been left by employees working as Revenue Manager, Intern and Software Engineer.

Question 2

Does IHG Hotels and Resorts pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, IHG Hotels and Resorts employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at IHG Hotels and Resorts. This rating has decreased by 2% over the last 12 months.

Question 3

How satisfied are employees working at IHG Hotels and Resorts?

Accepted Answer

70% of IHG Hotels and Resorts employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated IHG Hotels and Resorts 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.7 for career opportunities.

Question 4

What are the top reviewed jobs at IHG Hotels and Resorts?

Accepted Answer

Front Desk Agent (122), Manager (101), Front Desk Receptionist (84), Sales Manager (65), General Manager (61), Specialist (49), Reservations Agent (47), Receptionist (43), Customer Service Representative (42), Director (42), Front Office Manager (41), Server/Waiter (38), Guest Service Agent (37), Analyst (34), Bartender (33)

Question 5

What are the pros of working at IHG Hotels and Resorts according to real employee reviews?

Accepted Answer

"The 401k and other benefits were good." ((in 299 reviews)); "Great people and that is what makes ihg great" ((in 268 reviews)); "Work life balance is good" ((in 176 reviews)); "Staff are friendly and helpful" ((in 86 reviews)); "Great teams looking to improve IHG hotel experiences worldwide" ((in 83 reviews))

Question 6

What are the cons of working at IHG Hotels and Resorts according to real employee reviews?

Accepted Answer

"Poor management and under stress most days" ((in 223 reviews)); "No extra and low salary" ((in 183 reviews)); "1) Low pay rate compared to the industry standards in my area (for my specific property)." ((in 158 reviews)); "Long hours when season is busy but when business is slow you're definitely not getting any at all." ((in 106 reviews)); "managers have a problem with be called on the weekends to help solve guests issues." ((in 80 reviews))

Question 7

What are employees saying about IHG Hotels and Resorts layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IHG Hotels and Resorts layoffs and their outlook for job security at IHG Hotels and Resorts in 2026.

Question 8

What are the top reviewed IHG Hotels and Resorts locations?

Accepted Answer

Atlanta, Miami, New York, Salt Lake City, Los Angeles, Boston, Washington, North Charleston, Charleston, Alpharetta, Chicago, Cleveland, San Francisco, Austin, San Diego, Dunwoody, Houston, San Antonio, Milwaukee, New Orleans, Orlando, Dallas, Kansas City, Phoenix, Denver, Oklahoma City, Indianapolis, Philadelphia, Bozeman, San Juan

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Great business model, but team cohesion lacking among servers

Positive work environment overshadowed by favouritism

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