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IHG Hotels and Resorts

Engaged Employer

IHG Hotels and Resorts reviews

3.9

71% would recommend to a friend

(4,863 total reviews)
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Elie Maalouf

77% approve of CEO

64% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.6

Compensation and benefits

3.6

Career opportunities

3.4

Senior management

IHG Hotels and Resorts has an employee rating of 3.9 out of 5 stars, based on 4,863 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IHG Hotels and Resorts employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Reviews by job title

5K reviews
2.0
Aug 31, 2008

Not the place to work if you want a future career

Concierge
Recommend
CEO approval
Business Outlook

Pros

to get a pay check, other than that it's a really worthless place to work

Cons

No growth and opportunities, Management has way too many incompententcies, no trust for any management- they would be more than willing to throw you under the bus for theier own advantage, it's a low skiled job on almost every level of the organization and the pay is shotty at best

2.0
Jul 24, 2008

Not highly recommended

Regional sales director
Recommend
CEO approval
Business Outlook

Pros

Opportunities to transfer between properties is promising. With a broad portfolio, this company appears to have plenty of opportunity for advancement by transferring between business units or locations.

Cons

Management team is rigid -- they refuse to accept new ideas or get outside their comfort zone. My experience with management is that they have a firm belief that their model is superior to any offered elsewhere and they look askance at any suggestions that would take them outside their set processes and procedures. The management team is firmly entrenched in analysis - they believe the numbers tell them a more accurate story on the state of the business than feedback received from the street.

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IHG Hotels and Resorts Response
10y
Hello Thanks for leaving this review. We’re a global company and also have a focus on learning, so it’s great that you appreciated the opportunities for travel and growth at IHG. Thanks for your comments on our management team – we recognise that listening to our colleagues is key to our success. We have a twice yearly employee survey and we specifically ask for our people’s views on their managers and senior leadership, followed-up by action meetings. Thanks again for taking the time to feed back to us. Regards Chris The Employer Brand Team
4.0
Jul 7, 2008

Good place to work with opportunities to advance at hotel level

Banquet and catering manager
Recommend
CEO approval
Business Outlook

Pros

Discounted hotel rooms, I was given opportunities to advance at my hotel. Time off was very flexible. Fun staff and atmosphere. 401K was excellent, so was health insurance.

Cons

I wasn't given opportunities to advance within IHG. Some of the programs and classes they did were extremely cheesy especially the People Notice program. It seems they spent a lot of money on it and that all you really needed to do was to hire the right people. No vision of dental insurance.

Viewing 4858 - 4860 of 4,863 Reviews
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ReviewsIHG Hotels and Resorts reviews

Glassdoor has 5,783 IHG Hotels and Resorts reviews submitted anonymously by IHG Hotels and Resorts employees. Read employee reviews and ratings on Glassdoor to decide if IHG Hotels and Resorts is right for you.