IKEA reviews

Restructuring of the company was a bad idea. Lost great managers in the process. Company has turned into the typical greedy American company. Mark my word more cuts will come A Union needs to be formed to protect co workers. Do more with less. The worst customer centric company. Even less consideration for associates. Field office associates clue less to what actually happens in the stores. Turn over is sure to triple or more soon.

By far, the most disorganized place I've ever been employed. There is a complete lack of leadership beyond team leaders/frontline managers. The majority of "veteran" contact center employees were employed less than 6 months with roughly 2 weeks of training. I was hired as a frontline manager. I was in the building for over 2 weeks before my direct department manager made contact with me. That contact was by simple luck because she happened to walk by me on the floor and remembered interviewing me but had no clue I accepted their offer. During my 6 months, I had 2 conversations with manager and one of which was a sort of exit interrogation. There was a multitude of changes that were made in my 6 months with the company. All of the changes made had a detrimental affect on customers and employees alike.