IKEA reviews

3.7

65% would recommend to a friend

(13,401 total reviews)
avatar

Juvencio Maeztu

76% approve of CEO

48% positive business outlook

IKEA has an employee rating of 3.7 out of 5 stars, based on 13,401 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IKEA employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

13K reviews
3.0
Oct 18, 2023
Recommend
CEO approval
Business Outlook

Pros

-People and Values Based Hiring -Ability to bring authentic self to work -Variety of positions and opportunities for movement around and between functions with a store environment -Opportunities to move States with the company/promotions by moving

Cons

-Your experience with workload depends on your location. Low volume stores are strapped, and turnover is constant from overwork and burnout. High volume stores the job is exponentially easier to achieve and more fun. -Some stores are Vaps (IKEAs version of a franchise) and you may have a 4-6 yr experience with a Store Manager that is in there to make their buck and run, regardless of what they say when they come in -Company has changed dramatically in the USA. Roots are European (Swedish) and there is a massive difference in the way our European counterparts experience IKEA vs US team -To grow beyond a store level, you must move to Conshohocken Pennsylvania and work for the Service Office. (At least that is what they say, yet they continue to make exceptions for some people and require others to move depending on the department)

1.0
Sep 8, 2021

A Rapid Decline

Recommend
CEO approval
Business Outlook

Pros

-$3 lunches -PTO -Insurance -Locker -"Progressive" culture -the benefits and culture used to be good.

Cons

-Awful scheduling -Ridiculous pay banding -Favouritism -Little career mobility outside of specific demographics -Introduced a covid plan with heavy responsibility on co-workers and gradually eliminated manager responsibilities. -covid plan was focused on surface cleaning with no regard for aerosols, and does not require customers to wear a mask (co-workers must) -Positive coworker covid case reporting is done on the basis of "cases in the last 2 weeks" so as to obscure the true number of co-workers that have contracted it, which to my estimation has been considerable. -Hours were cut and no support was given for the new waves of customer abuse brought on by various circumstances related to current events. -Company is very quick to flaunt how progressive it is, but regularly makes the lives of disabled, queer, and nonwhite coworkers hell. Accomodations are regularly denied, leadership positions are several times more likely to go to white cis coworkers, and any attempt to get good PR as a forward thinking company is done in a desparate bid to avoid reckoning with how material circumstances actually play put if you're a marginalized co-worker at Ikea. -it's difficult to leave a department with an abusive manager, they have veto power on transfers. This is regularly used in a punitive measure. I've seen it happen, twice. -When management walks through your department, prepare to be stared at, but never acknowledged as a person.

1.0
Jul 10, 2018

Be cautious...

Recommend
CEO approval
Business Outlook

Pros

Great benefits for retail job.

Cons

Hours, promises that aren't kept, no advancement opportunities, bad management

Viewing 40 - 42 of 13,401 Reviews

Glassdoor has 18,638 IKEA reviews submitted anonymously by IKEA employees. Read employee reviews and ratings on Glassdoor to decide if IKEA is right for you.