Does IKON pay their employees well?

According to anonymously submitted Glassdoor reviews, IKON employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at IKON. This rating has been stable over the past 12 months.

How satisfied are employees working at IKON?

55% of IKON employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IKON 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at IKON?

Account Executive (22) , Major Account Executive (11) , Sales (7) , Site Supervisor (7) , Account Manager (5) , Manager (5) , Sales Representative (3) , Copier Technician (2) , Customer Service Technician (2) , Director (2) , Financial Service Representative (2) , Senior On-Site Specialist (2)

What are the pros of working at IKON according to real employee reviews?

"Great benefits." ((in 12 reviews)); "Good people to work with" ((in 11 reviews)); "Good place to get great training and learn B2B." ((in 10 reviews)); "There are often opportunities for advancement very quickly, and regular sales contests are motivating." ((in 4 reviews)); "They have a good training program." ((in 4 reviews))

What are the cons of working at IKON according to real employee reviews?

"poor management" ((in 11 reviews)); "Bad managers that push keyboards nothing else" ((in 7 reviews)); "Inexperienced upper management." ((in 6 reviews)); "Senior Management is only out for themselves." ((in 5 reviews)); "Horrible Work Life Balance" ((in 3 reviews))

What are employees saying about IKON layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IKON layoffs and their outlook for job security at IKON in 2026.

What are the top reviewed IKON locations?

Malvern , Seattle , San Francisco , Bellevue , Pittsburgh , New York , Houston , Indianapolis , Los Angeles , Atlanta , Chicago , Alexandria , Saint Louis , Melville , Washington , Charlotte , Raleigh , Cleveland , Toledo , King of Prussia , Philadelphia , Baltimore , Orlando , Boston , Lisle , Kansas City , Chesterfield , Newburgh , Madison , Milwaukee

IKON reviews

3.3

55% would recommend to a friend

(183 total reviews)

Martin Brodigan

73% approve of CEO

38% positive business outlook

Ratings by category

4.5

Diversity & inclusion

3.3

Culture & values

3.3

Work/Life balance

3.1

Compensation and benefits

3.0

Career opportunities

2.8

Senior management

IKON has an employee rating of 3.3 out of 5 stars, based on 183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IKON employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by gender

Gender

Reviews by job title

183 reviews

1.0

Jan 19, 2009

Don't waste your time or your talent to work with this company until Ricoh fires the current leadership

Professional services manager

Recommend

CEO approval

Business Outlook

Pros

There are None. Ikon has seen it's best days. It's OVER. At one period yeares ago Ikon was a good company to work with. Those days are long gone.

Cons

Ricoh is going to fire everyone. This is a company where old ideas and good ole boys are still at the forefront of Ikons mindset. Promotions are strictly based upon nepitisum and not on ability and progressive ideas. As a matter of fact due to the amount of legacy that exist there, the leadership would not be able to recognize good talent or a great idea to save their lives much less the company. This is a company that allows legacys to move up if they screw up. And this is being done at the cost of the investors. Do not throw good money after bad if you are an investor.

2.0

Dec 21, 2008

Give Back the Porsche

Manager

Recommend

CEO approval

Business Outlook

Pros

what were the best reasons to work for IKON should be the question. we had a variety of products and several other services we could provide customers. we were different from other copier companies because our strategy was trying to make a difference between us and the japanese compaines making our product

Cons

we have now become a distribution arm for a japanese manufacturer and all they are interested in is moving hardware product at low prices as compared to maintaining the levels of profitability that ikon had always had in the past. nobody cares any longer. most upper management made alot of money on the stock and dont even work anymore

2.0

Nov 4, 2008

Stay away

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good people, good work balance culture, but they do that so they can pay you alot less then the market.

Cons

poor pay, little advancement opportunities, top mgmt receives 99% of the benefit for the sweat equity of the line workers. middle management largely incompetent in my opinion. because they pay so far under the market, they can't get qualified managers to come work for them, so the whole place suffers. plus, the company mood or culture is terrible. higly negative cynical place to work I found. Nobody wants to work in a place like that. don't go to work here if you are interested in building a career.

Viewing 28 - 30 of 183 Reviews

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Jobs at IKON

Sessional Lecturer - Early Childhood Education

IKON

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Don't waste your time or your talent to work with this company until Ricoh fires the current leadership

Give Back the Porsche

Stay away

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