ING reviews

4.1

81% would recommend to a friend

(3,834 total reviews)
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Steven van Rijswijk

87% approve of CEO

71% positive business outlook

ING has an employee rating of 4.1 out of 5 stars, based on 3,834 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ING employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
4.0
Mar 12, 2009
Recommend
CEO approval
Business Outlook

Pros

ING offers a very competitive salary and benefit package to mid-level managers and higher. Departments are often given autonomy to guide their business, within budget considerations. My own hours are flexible to support a good work/life balance. Performance is based on results, so people who accept responsibility for thier work, and fulfill their requirements, are rewarded. Senior management has a strong vision for the global presence of ING.

Cons

The autonomy allowed creates a disfunctional alignment between business groups and internal departments. There are few requirements in place to organize standard internal processes. However, the IT structure, which is supported by a 3rd party vendor, is highly regimented and makes changes and communications with IT providers difficult. Rounds of layoffs are being driven by the current financial declines - true of all financial service organizations. While Senior Mgmt. has strong vision, that vision is not often followed through in operations.

4.0
Jan 16, 2009
Recommend
CEO approval
Business Outlook

Pros

Worked as a finacial intern - got 16/hr not doing much, pretty simple internship, good pay, looks good on resume

Cons

Boring work, didn't learn much

4.0
Jan 13, 2009
Recommend
CEO approval
Business Outlook

Pros

A global corporation with strong brand awareness and effective marketing. One of the 10 largest companies in the world. Though still a relatively new company in the US, there is a natural interest from people outside the company. ING provides excellent benefits package to employees. Necessary training and continueing education provided. Enjoyable and encouraging work atmosphere. Managers are typically understanding and supportive of employee's needs. A strong product line makes selling easier. The commitment from senior management to make necessary changes keeps ING competitive. Employees have access to extensive resources including product and industry information, technology and tools, various training programs, and expert knowledge in many departments.

Cons

It can sometimes be difficult conducting business, due to the company size. Clients and employees alike are occasionally passed around before getting to the desired place. Highly political organization, which makes promotions easy for some and difficult for others. Working for ING or any financial services company is particularly difficult right now, due the economic conditions. The sales of financial services are scrutinized more by potential customers than previously, while the amount of support needed by existing clients has increased. Those employees on the sales side must also be willing to engage in some service activities, and those on the service side must do the reverse. Those in the field understand this, though home office often does not.

Viewing 3811 - 3813 of 3,834 Reviews

Glassdoor has 6,736 ING reviews submitted anonymously by ING employees. Read employee reviews and ratings on Glassdoor to decide if ING is right for you.