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      ING

      Engaged Employer

      ING reviews

      4.1

      81% would recommend to a friend

      (3,834 total reviews)
      avatar

      Steven van Rijswijk

      87% approve of CEO

      71% positive business outlook

      Ratings by demographic groups

      ING has an employee rating of 4.1 out of 5 stars, based on 3,834 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ING employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      4K reviews
      3.0
      Jan 5, 2009

      Great if you're not OCD or looking to advance within minutes.

      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Competitive benefits. Job training and continuing ed are above average. In general, product offerings are popular with clients and agents, which leads to fewer complaints/problems with existing customers, and helps agents sell the products effectively. ING is generally still a sound company despite the "downturn" that we're all sick of hearing about.

      Cons

      Below-market compensation in non-management positions. Bureaucracy is out of control. Internal hiring between business units is difficult to impossible, at least in the US Wealth Management division. IT and systems are generally 5-10 years behind, with seemingly no priority to improve on the part of management. Many processing functions have been "offshored" with no cost/benefit analysis.

      2.0
      Dec 23, 2008

      Better to work in one of their continental European offices than London

      Corporate finance
      Recommend
      CEO approval
      Business Outlook

      Pros

      Large organisation with ability to get plenty of experience; good, well recognised, international brand which is valuable to the CV. Aspects of it are very well run, when the bureaucratic side does not get involved.

      Cons

      Very bureaucratic (some of which is utterly pointless) with seemingly totally disconnected senior management - very hard to get things done and make changes, especially in London which is seemingly disconnected from the organisation's continental base. Employees do not feel valued in the organisation as evidenced from their internal surveys and high turnover of staff.

      4.0
      Dec 9, 2008

      Very enjoyable internship... Location not so much

      Actuarial intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      The culture is very relaxed and the environment is friendly. I was just an intern but I felt as if I were treated with the same level of resprect as a full time hire. As an actuarial intern with no exams they paid quite well and they made it fun for interns as far as outings and out of work events go. The formal intern program is really helpful, managers are nice, and the company is very reputable. I definitely enjoyed my summer at ING. The newly built facility in Windsor, CT is also very nice. I would definitely recommend this company to a friend.

      Cons

      Location, location, location!!! Hartford is probably the most boring place I've ever been and in fact this is why I'm avoiding a full time job here. As much as I loved the company, I can't see my self 21 years old living in Hartford. Its more of a city for those with families that are looking to settle down and live a slow paced life. Its a nice place but not exactly the ideal environment for a new college graduate/entry level hire. In fact, I here that this is a big problem that the insurance industry has (good talent not wanting to live in Hartford). As far as the company itself, I cant think of anything bad to say.

      Viewing 3814 - 3816 of 3,834 Reviews
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      ReviewsING reviews

      Glassdoor has 6,736 ING reviews submitted anonymously by ING employees. Read employee reviews and ratings on Glassdoor to decide if ING is right for you.