IQPC reviews

If you join the CX team here, you’re set up to fail before you’ve even begun. The culture is anything but inclusive — it’s a clique of people whose entire identity revolves around work, and they expect the same from you. If you value life outside the office or stick to your contracted hours, you’re judged. The atmosphere is cold and unwelcoming, particularly from certain individuals in senior positions. Professionalism and kindness are scarce, and the environment constantly feels like you’re walking on eggshells. Even if you start mentally healthy, the stress, anxiety, and toxic dynamics here can take a toll fast. Interpersonal politics are brutal. People here are openly nasty to one another, gossip is rife, and the culture is incestuous and toxic. Management plays blatant favourites — if you’re not one of them, you’re at a constant disadvantage. This includes being denied the leads you’ve earned, which are redirected to those in favour, putting you right back at square one. While sales is naturally a high-pressure field, this place makes even notoriously intense firms look pleasant. Their UK events are uninspired, repetitive, and poorly executed — surprising for a company of this size. Rewards are underwhelming: mediocre salaries, disappointing bonuses, and little beyond basic commission and occasional US event trips. The work in CX itself is in a saturated market dominated by aggressive personalities, leaving new starters with almost no chance to succeed. The physical environment is equally grim: the office is unhygienic, plagued with vermin, and has no dedicated break space — forcing staff to eat at their desks, which feels intentional given the 24/7 work expectations. There’s not even a coffee machine. Unsurprisingly, staff turnover is sky-high. In short: the CX role here is one of the worst gigs you could take — toxic culture, poor rewards, subpar events, unhygienic workspace, and a work-life balance that doesn’t exist.