IQPC reviews

3.5

59% would recommend to a friend

(981 total reviews)

Rick Worden

73% approve of CEO

64% positive business outlook

IQPC has an employee rating of 3.5 out of 5 stars, based on 981 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IQPC employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.6 stars).

Reviews by job title

981 reviews
2.0
Sep 9, 2014
Recommend
CEO approval
Business Outlook

Pros

There are only 3 "pros" that come to mind when thinking about my time at IQPC Exchange. The first is some of the people that work in the office will become great friends(not just work colleagues but actual friends). The Delegate Acquisition side has a rather young group of people working for them. Most of the DA side is in their low to mid 20's. The sponsorship side has a slightly higher average age with most being in the late 20's or early 30's. Due to the rather hostile work environment(which will be described further in the cons section) you will form bonds with a lot of your coworkers. If you go to an event, you will make a lot of great connections considering the level of delegate attending and the quality of vendors attending as well. Other than that, the only other possible "pro" I can think of is that they will hire just about anyone, sales experience or not, and it is not the worst starting salary right out of college. The Sponsorship side will make slightly more(Base: $30-$35K + commission) than the DA side ($25K+ not as much commission). Sponsorship will make between $40K-$70K a year(if you stay a full year and actually know how to sell) and DA will make between $28K-$45K for a full year(again depending on how well you sell). There is also a Marketing team as well as a Conference Producing team but I do not know much about those aspects so I will not comment on them. I left the company on my own terms therefore the "cons" section will not be out of spite but rather from what I witnessed from my time with IQPC.

Cons

I will try to keep this section as short and to-the-point as possible. Just about everything I'm going to list below comes back to just one thing: horrible management. Everyone in the office is in constant fear that they can lose their job at any moment due to people being fired almost on a weekly basis. In my year of working for IQPC, I watched the company grow from around 30 employees to around 45 but also watched around another 100 employees(and that is being conservative) be hired only to get fired or quit rather quickly. The training is rather poor since they just hand you a script with what to say and what to say to common objections. From there it is just lead research and dialing as many numbers as possible. You will hear the phrase "It's a numbers game" said many times throughout the office. The management care more about the number of dials you make rather than if they are smart dials or not. The CEO(Managing Director, owner's son, whatever you want to call him) cares solely about the Sponsorship team since that is where the most revenue comes from. He views the DA side as extremely expendable and makes that very known. He, along with a certain sponsorship manager, care about how many "props" the sponsorship sales exec gets out rather than the quality. This leads to many lost leads. They will also take it upon themselves to try to close a deal for the sales exec but end up losing it then, in turn, blaming it on the sponsorship sales exec for not building enough value before handing it over. I can go on and on about the poor office environment in the sense that management will curse at employees, no office supplies are provided(pens, paper, stapler, etc) and there is no HR department but I think other reviews have covered that as well. In the end, I would say that IQPC needs some major changes if it truly wants to grow and prosper and those changes need to start with management. There are plenty of other aspects of working there I can go on rants about but I would rather not waste any more of my time on this company.

4.0
Sep 7, 2014
Recommend
CEO approval
Business Outlook

Pros

IQPC is filled with very talented individuals in each of their departments. You will get to make great friends in this open office environment and learn how to sell, market, produce, and operate each of their conferences. You will get to learn a CRM system that is very key this day and age. You are able to learn about very niche industries and topics that you would never have thought would be relevant to make money on. Learning how to make a cold call to prospective clients and handling objections will only further benefit your sales skills in the long run. Delegate sales is where I started and where I left. Paul Rocco is the Director and provides nothing but great training and development for you as this position is something you would take right out of college to spring board you into your career. I would consider Paul one of my mentors when I was employed at IQPC as he always challenged me to be a top of the sales board month on month. When I first started the turnover rate was anywhere from 3-6 months that then increased to around the 1 year mark after my first year - during the reshaping of the departments. You will be able to receive at least 2-3 promotions if you stay committed in delegate sales to either EQ or Sponsorship. You are also able to learn both inbound sales and outbound sales. After these promotions you are pretty much done and then need to leave to continue learning how to sell different products. Chris Ritchie taking over Sponsorship is one of the best decisions IQPC could have made. He is a great person who actually cares about his team and their success. He will take you aside for a meeting if you are struggling and find out what he can do to make you happy or successful. He knows how the business works and knows how to retain employees.

Cons

IQPC employees are way too under paid to what the market and competitors are paying for their talents. The $30k delegate sales base was cool back in 2009 & 2010 when the market crashed and no one had jobs. I have news for you, making $30k + $15k in commissions is not going to cut it for a entry level person living in NYC. Your job status at IQPC is only based off of the events you work on and what the managers decide to make you work on - so speak up and get on the best event. To retain employees IQPC needs to start opening their wallets (which they have plenty of $$) and paying these talented individuals what they deserve to help the events keep on growing. It does not go un-noticed how management micro-manages. The mood of each day is based off of what Rick Worden or Rob Shannon feels about the daily sales numbers. This then stems down to the Managing Director who has to walk around the office making sure people are in their seats no minute past 8:30 or her sending out emails to ramp it up and get loud. This is the pure definition of micro management. I get it, they want to make money but for god sakes if you just lay off people for a little bit and let them do their own thing the money will keep on coming in. This in result turns into the blame game of why a event is struggling when in realty it was Rick Worden or Rob Shannon who signed off on having the event run! In return a very smart/talented producer would get fired for a event for not putting up good numbers when they can utilize them possibly in a different department. The office environment was cool for the first year I was there then it turned into a frat house. The only way to calm the frat house is by firing someone or making constant seat changes. Like i said before, this is a place where you come in and learn how to hustle and not look back and be very competitive amongst your colleagues. The computers and software is so out dated and the bathroom on the floor is absolutely disgusting to the point where employees go to different floors to use their bathrooms. You will be promised a quarterly party or even a Christmas party that you will never get until 6 months later because they are so cheap.

1.0
Aug 29, 2014

All is not as it seems...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Relatively good training. International travel for some roles.

Cons

On the surface IQPC London, Victoria seems like a work hard, play hard environment with no staff hierarchy. In reality this is a company of jumped up job titles, a massive gap between senior management and the masses and little respect for staff. You will have no work life balance, so be prepared to add an extra 2 hours a day to the advertised job hours... the only flexibility on offer is whether you do those extra hours morning or evening. This may be denied at interview but that is the REALITY. Be prepared to have about 5 managers, there is no one in the company below 'manager' status, job titles are jumped up to encourage self importance which doesn't trickle down in a good way. There is high staff turnover across the board and depending on which department you work in there is no sense of team work. Oh and top of a heavy work load you'll be expected to produce a plan to explain your plan, to explain your plan as well as having 10 meetings a day to 'plan'.

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