It is common sentiment that the heyday of the company is over and that things are not what they once were. Many of the old processes have been forgotten, so work is pretty much freestyle. The office is a mixed bag of loyal, hardworking employees who are riding out a tough period, and young starters who are trying their best but are simply incompetent. Others take advantage of the positive culture of work-life balance and do the bare minimum. Top performers who left have been replaced by cheaper, less experienced staff who correspondingly produce lower quality work. The lack of structured onboarding puts pressure on managers to give 'on the job training', which of course they have little time to do. Most often this means patching problems as they emerge, or else leaving the problems be and letting events fail. The turnover rate is both notorious and ridiculous. Recent intervention from headquarters is helping to turn the business around, but also means a harsh period of cost-cutting, affecting manpower and resources for all events.