IRIS Software Group Client Support Engineer reviews

Thank you for taking the time to leave a review, although we are surprised and disappointed by your comments. Whilst we cannot comment on the specifics of any individual situation, we are proud to have a robust and fair disciplinary procedure that is aligned with ACAS best practice and is followed in such cases. We work hard across IRIS to give all managers the skills they need to motivate, develop and inspire their teams, and we created our dedicated Managing with IMPACT training programme to do just that, as well as providing managers with ongoing support, communication, emotional intelligence and practical training, HR coaching, wellbeing tools and regular check-ins with their managers to ensure they’re performing at their best. We are delighted to have sponsored 74 mangers to take our Managing with IMPACT programme and are continuing the success of our Leading with IMPACT programme inviting 43 senior employees to attend this year. We are also delighted to reward our fantastic salespeople with a comprehensive commission scheme that has been rolled out across the function to provide monthly commission payments. Our sales commission scheme hasn’t been reduced, instead we have reshaped it for FY23 to promote the chance to earn 200% of commission when the target is achieved. We are pleased to hear that you enjoyed our extensive sales training. We are proud to run a 4-week induction and training course, which training covers the end-to-end sales process, supported by individual training modules and a tailored product training programme. We also provide dedicated personal performance coaching for our salespeople so that they can develop their skills, learn different products, and grow their careers. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please reach out to the HR team or email EmployeeFeedback@iris.co.uk. We wish you all the best in the future. Kind regards, the HR team

Thank you for taking the time to leave a review. We are delighted that you recognise our fantastic employees and enjoy your hybrid working model. We are proud to provide an extensive range of products and services for our customer base, recently investing heavily in cloud technology to offer innovative and effective solutions in Accounting, Education, and Human Capital Management. We are delighted to be officially recognised as a Real Living Wage employer, meaning we are committed to paying a fair wage to cover at least the real cost of living in the UK as calculated by the Real Living Wage Foundation. We also run an annual salary review each autumn, where we use a best practice and evidence-led process to fair and competitive salary increases, taking into consideration influencing factors to ensure we are taking a fair and informed approach. We also offer pay scales in select departments to automatically reward employees when they hit career milestones, provide bonus and commission schemes where eligible, and provide a generous benefits, holiday and charitable volunteering package to all UK employees. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please speak to your HR representative or leave a comment in our next Peakon survey. Kind regards, the HR team