IRIS Software Group reviews

Thank you so much for taking the time to leave a review. We appreciate your loyalty over the last decade and the commitment you’ve shown during your time at IRIS. We understand how concerning it can feel when there are significant changes, and we are sorry to hear that your experience has left you feeling this way. Your feedback about outsourced support, product investment, and leadership alignment has been noted. IRIS is committed to improving our solutions and customer experience, and your points about clear product roadmaps and internal processes are extremely valuable to that continuous improvement journey. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please speak to your HR representative or leave a comment in our next Peakon survey. Kind regards, the HR team

Thank you so much for taking the time to leave a review. We’re sorry to hear that communication and trust were pain points during your time with us. Acting on feedback sits at the heart of everything we do, which is why we use multiple channels, including monthly engagement surveys (Peakon), Employee Voice Ambassadors, and regular company updates to keep employees informed about our goals and progress. Our leadership team runs monthly global updates, Q&A sessions and weekly CEO communications to share our objectives, show how we’re working toward them and give everyone the chance to ask questions and share feedback. We also work hard to ensure our managers have the skills they need to lead effectively through our dedicated leadership pathways, which provide ongoing training, coaching, and development. These initiatives are designed to build transparency, strengthen trust, and improve communication at every level. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please reach out to the HR team or email ​EmployeeFeedback@iris.co.uk​. Kind regards, the HR team