IRIS Software Group reviews

We are very sorry that you have been affected by the recent restructure within our Sales organisation. We appreciate you taking the time to give us feedback, although we are surprised and disappointed by your comments. We are particularly concerned regarding your allegations of bullying and would sincerely ask you to reach out to Stephanie Kelly, our Chief People Officer, in complete confidence, so that we can put things right. We pride ourselves on being a supportive and inclusive culture and train all our managers to reflect our values and take any instances where someone has fallen short of our high standards very seriously. However, we must respectfully correct the assertions in your review. We are proud to pay our employees fairly and competitively for their hard work at IRIS – many departments enjoy dedicated pay progression schemes to ensure they’re recognised as they grow their careers with us. Likewise, we run an annual salary review process each November to ensure we’re paying competitively, and we’re also delighted to celebrate many promotions across the business each year. We are fully accredited as a Real Living Wage employer, meaning we are independently recognised as paying our staff fairly for a day’s work. On top of this, we offer a fantastic flexible benefits package (including company funded private healthcare, income protection and life insurance) and a whole host of other benefits to ensure our employees are well-compensated for their achievements. We also offer an extensive programme of training and development – please check them out on Course Listings to sign up. We regularly fund individual qualifications and certifications for employees and have been delighted to process over 100 applications for apprenticeship funding this year already. Please reach out to our Learning team at learning@iris.co.uk to discuss the course you’re interested in. Due to the impact of Covid-19 and associated operational changes, we have had to make a small number of roles redundant within IRIS. This is done with a heavy heart and only when all other options have been exhausted. We aim to treat all affected employees with the dignity and compassion they so rightly deserve, and follow a consultation process to investigate alternative options, highlight other roles they may wish to move into and signpost the extensive support on offer to them during this difficult time. We always offer such employees paid time off for training or other interviews, fund outplacement support if they leave the company, and frequently offer ex-gratia payments to support them into their next chapter. We would very much appreciate the opportunity to speak with you directly so that we can help put things right – please reach out to your local HR representative or our Chief People Officer, Stephanie Kelly. Kind regards, the HR team

We are very sorry that you have been affected by the recent restructure within our Sales organisation. Thank you very much for leaving a review – we certainly agree that we have nice people here at IRIS and give our employees the opportunity to get ahead with competitive salaries, a generous benefits package, commission opportunities for salespeople and the chance to earn financial rewards and other prizes through a range of awards and initiatives (such as our IMPACT and Made in IRIS Awards). We also offer an extensive range of management and leadership training through our Managing and Leading with IMPACT programmes across the organisation, to give everyone the skills and expertise they need to be truly great leaders. We are therefore surprised and disappointed by your further comments. As a business, we pride ourselves on treating our staff fairly and with common sense and compassion, and this is the ethos we expect from everyone within IRIS – from our newest employee to our most senior colleagues. We’d really like to discuss your concerns in more detail so we can resolve any issues constructively – please reach out to Stephanie Kelly, our Chief People Officer, in complete confidence so that we can help. Kind regards, the HR team