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IRIS Software Group

Engaged Employer

IRIS Software Group reviews

3.7

66% would recommend to a friend

(864 total reviews)
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Jason Dies

75% approve of CEO

64% positive business outlook

IRIS Software Group has an employee rating of 3.7 out of 5 stars, based on 864 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRIS Software Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

864 reviews
4.0
Jul 27, 2022

Part of a big company but the warm feeling of small teams

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

>Lots going on if you like social and get-involved things/charity days etc. >Range of training for CPD, with both group wide & team level options. >Very ambitious company, regarding growth & desired market position. >Flexible work patterns & hybrid-working options. >Competitive on pay (holidays could be better though). >Strong drive to encourage staff to be independent in their roles.

Cons

>It can sometimes feel like a pressure cooker when things get busy. >Lack of technical skills in management positions can sometimes lead to issues. >Could be more operationally proactive rather than reactive. >Slow to engage with data driven decision making. >Relies on external 3rd parties for many things, it has skilled staff - use them. >Worst department IMHO is HR, slow to do anything, lack of knowledge in everything, no drive (would probably prefer to go back to manual employee records in a cabinet), so many of them that do not a lot apart from say "will get back to you" (if they ever do).

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IRIS Software Group Response
3y
Thank you for taking the time to leave a review. We are delighted that you recognise our range of opportunities to grow, have fun, and find the best ways of working for you. We are proud to host numerous fantastic social events throughout the year, our fun squad has recently organised a networking breakfast at our Heathrow Approach office, and we encourage you to come along! We are also delighted to offer all employees 26 days of holiday per year, with the chance to buy 4 additional days, as well as supporting people to take their 3 Giving Back Days to give back to their communities. We appreciate that IRIS is a fast-paced company with lots of exciting new opportunities and initiatives taking place across the family. We are proud to support all our employees during busy times through our range of policies, wellbeing tools, and training resources. For example, we offer a free Employee Assistance Programme through Aviva, provide flexible working options, and one of our training courses for this quarter’s curriculum is ‘’How to Deal with Pressure, Stress & Pressurised workloads’, ‘Time Management’ and ‘Mental Wellbeing & Resilience’. Employee feedback is also very important to us, and we encourage our employees to share their thoughts and comments with us through Peakon, our monthly employee engagement platform. Here, staff can communicate anonymously with managers and senior leaders to provide their feedback and #MakeItHappen. We are delighted that since its launch, our managers have provided 41,000 replies, interactions, and comments. As a HR team, we are committed to making IRIS a great place to work and are delighted to have grown our team globally with 26 new members in the last 6 months. We really appreciate your feedback and encourage you to reach out to our Chief People Officer, Stephanie Kelly, in complete confidence so that we can understand your feedback in more detail. Kind regards, the HR team
1.0
Jun 29, 2022
Recommend
CEO approval
Business Outlook

Pros

Wages were average although were set by FMP Global before being acquired. Pension & some benefits were a nice perk. Paid sick leave up to 15 days. Some flexibility but manager depending and much less than they make out.

Cons

An incredibly understaffed team with lots of manager movement (usually down the scale rather than up) and very high staff turnover which is no doubt due to the chronic overwork. Breaks are impossible to take as the work is piled on high and deadlines just unmanageable. Staff are incredibly unhappy yet silenced and regarded as "negative". A ridiculous system in place to buddy up and cover work when someone is out sick (which is a constant) or on holiday which means staff regularly work over their allocated hours just to try to keep on top of client's emails. They encourage Giving Back Days yet it's impossible to ever take them with the workload. They say they value mental health yet put on the odd lunch time webinar (as if we had time to ever attend)

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IRIS Software Group Response
3y
Thank you for taking the time to leave a review, although we are surprised and disappointed by your comments. When an acquisition joins our family, we work closely with our business leaders to maintain a positive culture and make significant investments in our new team members when we invite them to join our competitive benefits package and extensive training, development and progression opportunities. We also include our acquisitions in our annual salary review each autumn, to achieve a pay parity with the rest of the IRIS group. We are delighted to have also welcomed 13 new hires into our International Payroll Services within the last year, expanding our team to 34. We care deeply about our employee wellbeing and mental health and are extremely proud to have been recognised as one of the UK’s Best Workplaces™ for Wellbeing. We signpost and provide a range of physical, mental, and financial wellbeing, such as our incredible Mental Health First Aiders, our Belonging Champions, daily wellbeing nudges, our weekly workplace support group, company-funded access to talking therapies, wellbeing apps, an Employee Assistance Program, and Mindfulness training. We also have a dedicated Wellbeing intranet page where employee can access all of these resources and find specific and tailored support. We are proud to encourage employees to share their feedback with us through our engagement survey tool, Peakon, which gives everyone the opportunity to send suggestions directly to managers to support planning and prioritising workloads effectively. We are delighted that our engagement score for International Payroll Services is at the true benchmark and has consistently been improving over time. We are also scoring high on ‘Management Support’, ‘Organisational Fit’, and ‘Goal Setting’ as drivers of engagement within the team. Our employees can also share their feedback with our 48 Employee Voice Ambassadors across the business, who support business improvements by listening to the team’s feedback and presenting their findings at monthly breakfast meetings with their Executive member and Heads of Function. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please reach out to the HR team or email EmployeeFeedback@iris.co.uk. We wish you all the best in the future. Kind regards, the HR team
4.0
May 4, 2022
Recommend
CEO approval
Business Outlook

Pros

I'm learning new competences that I can spend on the everyday life, I'm growing my IT skills learning a new system and software. My colleagues are really kind and supports whenever I have a concern or issues

Cons

At the moment it's just getting used to all this new information

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IRIS Software Group Response
4y
Thank you so much for taking the time to leave a review. We are delighted that you recognise our fantastic managers and colleagues who support each other and embody our #TeamWork value. We are proud to provide an induction each week for all our new starters, which covers our software systems and process and a range of resources and support, to truly welcome all our employees to the IRIS family and help them settle in. Our Learning and Development team have recently published the Spring/Summer training curriculum, which provides a variety of free training courses to support the personal and professional development of all our employees. We’re really excited to help you grow your career here at IRIS! We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please speak to your HR representative or leave a comment in our next Peakon survey. Kind regards, the HR team.
Viewing 604 - 606 of 864 Reviews

Glassdoor has 896 IRIS Software Group reviews submitted anonymously by IRIS Software Group employees. Read employee reviews and ratings on Glassdoor to decide if IRIS Software Group is right for you.