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      IRIS Software Group

      Engaged Employer

      IRIS Software Group reviews

      3.7

      66% would recommend to a friend

      (864 total reviews)
      avatar

      Jason Dies

      75% approve of CEO

      64% positive business outlook

      Ratings by demographic groups

      IRIS Software Group has an employee rating of 3.7 out of 5 stars, based on 864 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRIS Software Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      864 reviews
      5.0
      Jul 7, 2021

      All the benefits of a bigger business, with the ambition of a high growth organisation

      Managing director
      Recommend
      CEO approval
      Business Outlook

      Pros

      IRIS is sitting on a mountain of knowledge and industry heritage. People are super committed to the mission.

      Cons

      With any ambitious and growing business, comes busy diaries and a lot of priorities.

      avatar
      IRIS Software Group Response
      4y
      Thanks so much for taking the time to leave a review! We're delighted you appreciate the wealth of knowledge and expertise we share as part of the IRIS family. Our mission is "To be the most trusted provider of mission critical software and services", and is the foundation of everything we do to delight our customers, delight our employees, and build a strong and inclusive #1IRIS culture where we deliver outstanding results for our customers. As we grow as an organisation, this provides huge opportunities for progression and growth for employees too! We help everyone to get the balance right with our free wellbeing support activities and benefits, generous holiday and volunteering entitlements, training and development opportunities, and regular staff surveys so colleagues can share good ideas and shape our growth. If you have any additional feedback you'd like to share, please tell us via Peakon or email EmployeeFeedback@iris.co.uk. Kind regards, the HR team
      2.0
      Jul 5, 2021

      Too many clueless chiefs

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Newly vamped office in Manchester, will be a great building to work from

      Cons

      The Chief Revenue Officer has surrounded himself with non quota carrying, highly paid people with director titles to support sales, in all honesty I have no idea what they really do, as the impact is so minimal. The real issues; old price books, customers not willing to give references, constantly missing software release deadlines, products not fit for target markets, project management resource… I could go on, the issues just don’t get fixed! The sales culture is vile (and I’m not being dramatic), staff turnover in the past 12 months in the sales org is through the roof, so much so that they incentivise staff to leave positive comments on forums! There is a bullying culture amongst the senior leaders in the sales org, most are under qualified for the job they are doing, and don’t understand complex software selling, so they constantly pull rank to shut a conversation down when confused. Working hours are a minimum of 10 a day, average is 12, and they always find reasons not to pay commission. HR don’t care, as they don’t want to rock the boat. Self preservation is a huge thing at Iris.

      avatar
      IRIS Software Group Response
      4y
      Many thanks for leaving your review. IRIS has a zero tolerance policy towards bullying and harassment and has many avenues employees can use to report and have any claims investigated and resolved. These include our grievance policy, our bullying and harassment policy and our whistle blowing policy, all available on the intranet. We also run monthly employee surveys via Peakon, our anonymous feedback tool and recently held a call with all Sales and Marketing launching new initiatives, including a monthly employee representative forum to ensure that there are numerous avenues of communication and feedback within the Commercial teams. We also understand that the recent sales transformation has meant a change of focus for many people and change is sometimes hard to adapt to. The changes have been a necessary foundation to set everyone up for success over the long term, with bigger and better opportunities to sell more and earn more. We afraid we can’t reach out to you directly as Glassdoor reviews are completely anonymous. Please reach out to me (Stephanie.kelly@iris.co.uk) or to our CEO, Elona.Mortimer-Zhika@iris.co.uk to give your feedback personally so that we can help. In the meantime, we wish you well with your new endeavours. Kind regards, Stephanie Kelly, Chief People Officer
      Viewing 637 - 639 of 864 Reviews
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      ReviewsIRIS Software Group reviews

      Glassdoor has 896 IRIS Software Group reviews submitted anonymously by IRIS Software Group employees. Read employee reviews and ratings on Glassdoor to decide if IRIS Software Group is right for you.