employer cover photo
employer logo
employer logo

IRIS Software Group

Engaged Employer

IRIS Software Group reviews

3.7

66% would recommend to a friend

(864 total reviews)
avatar

Jason Dies

75% approve of CEO

64% positive business outlook

IRIS Software Group has an employee rating of 3.7 out of 5 stars, based on 864 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRIS Software Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

864 reviews
4.0
Jun 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Fast paced, entrepreneurial projects encouraged

Cons

Poor pension, high staff turnover in some teams

avatar
IRIS Software Group Response
4y
Thanks so much for taking the time to leave a review. We're delighted that you're enjoying the fast pace here at IRIS and appreciating the great opportunities we have on offer. We’re sorry to read your comments about our pension scheme. We have a market-leading benefits package, which includes a great pension scheme with matched employer contributions and a 50% NI uplift so you can save even more if you contribute via salary sacrifice. On top of this, our UK employees are all entitled to company funded income protection, private healthcare, life insurance, our Employee Assistance Programme, access to Aviva Digicare+ and free bereavement and probate support, as well as a range of discounted options such as critical illness cover, health cash plan, financial wellbeing sessions, gym memberships and much more. If you have any suggestions for new benefits or would like more information, please log into our benefits platform (myIRIS) or contact our Benefits Manager, Kerry.Cook@iris.co.uk. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please speak to your HR representative, contact EmployeeFeedback@iris.co.uk or leave a comment in our next Peakon survey. Kind regards, the HR team
1.0
Jun 15, 2021

Arrogant management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not a lot. Salary good due to retaining salary on acquisition.

Cons

Poor strategy of making staff with knowledge redundant and replacing with lower salaried staff with little experience. Company ethos of putting the customer first is a con. The bottom line comes first - it is all about profit. Staff are actively discouraged from giving good customer service unless the client is paying for it. Teams are understaffed and struggling. Customers are not happy. HR make out they care about employee welfare but don't bother to reply to emails or brush off with a vague response about wellbeing. Management make decisions without prior communication and try to reinvent the wheel. Employees and customers are the ones suffering.

Viewing 640 - 642 of 864 Reviews

Glassdoor has 896 IRIS Software Group reviews submitted anonymously by IRIS Software Group employees. Read employee reviews and ratings on Glassdoor to decide if IRIS Software Group is right for you.