IRIS Software Group reviews

Thanks so much for taking the time to leave a review. We’re delighted to hear that you appreciated the flexible working hours on offer here at IRIS and approved of Elona, our fantastic CEO. We have a strong product portfolio across HR, Payroll Accountancy, Lease and Asset Management, Education, Engagement and many other sectors, with a host of respected products and services to meet the needs of our clients. We’re proud to strongly invest in the development of our products to keep them world class, as well as acquiring new businesses with excellent products that enhance our service offering. As well as regular additions to our product roadmaps, our Made in IRIS CEO Award encourage employees to suggest new features or enhancements they’d like to see across our portfolio – with the winning team receiving a £50,000 prize for their #innovation. We’d really like to understand which product you’re referring to and how you’d enhance it. Please email EmployeeFeedback@iris.co.uk with your suggestions. We’re disappointed to read your comments regarding manager experience – we work hard across IRIS to give all managers the skills they need to motivate, develop and inspire their teams, and we created our dedicated Managing with IMPACT training programme to do just that, as well as providing managers with ongoing support, communication, emotional intelligence and practical training, HR coaching, wellbeing tools and regular check-ins with their managers to ensure they’re performing at their best. We’re also investing in Peakon, a regular feedback tool, that will provide our managers with real-time feedback on how their teams are feeling so they can support them accordingly. If you have any further feedback or you’d like to discuss this in more detail, please reach out to an HR representative or Stephanie Kelly, our Chief People Officer, in complete confidence. We wish you all the very best in your new role. Kind regards, the HR team

Thanks so much for leaving a review, although we’re surprised and disappointed by your comments. As you can see by the range of reviews, all of our Glassdoor reviews are genuine and we appreciate every single one (good and bad) as they provide feedback that helps us be the best we can be. Our recent accolade as an official Great Place to Work™ was independently certified by Great Place to Work Ltd based solely on feedback from our employees themselves. We’re very proud of how far we’ve come as an organisation but we recognise there’s more to do. There have been many changes within Sales to give everyone the best opportunities for success and we have done our upmost to share the benefits and been transparent about the impact of the changes on a regular basis. The wider transformation is exciting as it enables us to share expertise and provide greater opportunities for employees across the IRIS family, it increases the potential for cross selling to support our growth, and it helps us provide the best possible service to our customers. We have also increased the training and development resources on offer for all our salespeople to support them in meeting targets. Sales enablement training sessions are now also available in a variety formats, focusing on our products and solutions with the addition of a dedicated platform for sharing content, guides and demos. It is important that we empower our salespeople so we've also created a specialised team of product and presales experts to support them. Unquestionably, we must have the right tools to recognise those who deliver high and exceptional performance, and we have launched a new Sales club (Elite Club) which offers an end of year trip for our highest performing salespeople and a number of encouraging awards along the way. We hope these initiatives go some way to reassure you that we care about our salespeople and their success. If you have any further feedback, please don't hesitate to contact your manager, HR representative, or Stephanie Kelly, our Chief People Officer, in complete confidence so that we can help you. Kind regards, the HR team