IRIS Software Group reviews

Thank you for taking the time to leave a review, although we’re surprised and disappointed by your comments. We’re very proud of our extensive track record of growing by acquiring fantastic organisations and supporting them as they continue their success and growth. We recognise that going through an acquisition and experiencing change can be challenging but we’ve refined our acquisitions and integration processes through experience and are proud to have a dedicated team within IRIS focused on welcoming new businesses into the IRIS family and ensuring everyone feels like #1RIS. By joining a larger organisation our acquisitions benefit from access to increased investment to develop their products, extensive training and development opportunities, and are able to participate in our various engagement initiatives, reward and benefit programmes which they may not have access to previously. We’re delighted to have seen many rising stars from acquired companies who have taken their careers to new heights at IRIS that wouldn’t have been possible in a smaller business. The HR team have been working with the Dataplan team to overcome some of the challenges you’ve been facing, for example, Team Leads now have responsibility for ensuring the success of their teams and are not assigned specific client payrolls themselves. This frees up their time to support and develop their teams. As we continue to grow as a global business, we need to ensure that we have managed payroll talent across a range of locations. We’re delighted that our people based in India, the Americas, and Romania are wholly part of the passionate team we have within IRIS. Recently, we’ve seen the benefits to business where we’ve extended the family into our Centres of Excellence to allow us to extend time zones to increase hours of support and continue to innovate. To continue as a successful business, we need to ensure that we have teams in the right place and in the right regions, responding at the right time for our customers. We’re proud to operate a total reward package at IRIS, including extensive and tailorable benefits, bonus schemes for all, increased holiday entitlement, pay scales and commission in select departments, and fantastic opportunities for recognition, training, and career growth. Our companywide annual salary review process uses external benchmarking data to ensure consistency and fairness in assigning increases and to ensure we’re paying the market rate. We work together with Heads of Function and Senior Management to assign consistent increases using best practises and standardised rules, and our managers receive extensive training on how salaries are decided. We also operate pay scales in select department, which enables our employees to grow their salaries as their skills develop, which are reviewed in line with the cost of living each year. Please check out our ‘Pay and Reward’ page on our intranet for more details on our compensation philosophy. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please reach out to the HR team or email EmployeeFeedback@iris.co.uk. Kind regards, the HR team