Is IRS a good company to work for?

IRS has an overall rating of 3.3 out of 5, based on over 3,904 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 53% of employees would recommend working at IRS to a friend and 32% have a positive outlook for the business. The best reviews about IRS have been left by employees working as Management Analyst , Accountant and Analyst .

Does IRS pay their employees well?

According to anonymously submitted Glassdoor reviews, IRS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at IRS. This rating has been stable over the past 12 months.

How satisfied are employees working at IRS?

53% of IRS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IRS 3.8 out of 5 for work life balance, 3.0 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at IRS?

Internal Revenue Agent (291) , Contact Representative (274) , Tax Examiner (234) , Customer Service Representative (203) , Revenue Officer (133) , Customer Service Representative (CSR) (128) , Tax Examining Technician (113) , Contact Center Representative (69) , IT Specialist (60) , Data Transcriber (59) , Revenue Agent (57) , Attorney (49) , Data Entry Clerk (30) , Special Agent (26) , Collections Representative (25)

What are the pros of working at IRS according to real employee reviews?

"Great benefits and dependable income…never going out of business" ((in 567 reviews)); "The pay was good and the 3rd shift shift differential and working on Sundays made it great." ((in 222 reviews)); "Great work life balance as far as hours (M" ((in 178 reviews)); "The money and the people are great" ((in 104 reviews)); "Job security and pay is decent" ((in 89 reviews))

What are the cons of working at IRS according to real employee reviews?

"Government redtape and poor management." ((in 212 reviews)); "Training is horrible and you barely learn anything that's actually related to the job." ((in 149 reviews)); "They can't get any good managers!" ((in 113 reviews)); "Upper management, blackballing and out of date technology" ((in 31 reviews)); "Lack of communication and poor managment" ((in 19 reviews))

What are employees saying about IRS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IRS layoffs and their outlook for job security at IRS in 2026.

What are the top reviewed IRS locations?

Austin , Washington , Kansas City , Fresno , Philadelphia , Atlanta , Ogden , New York , Memphis , Chamblee , Covington , Dallas , Holtsville , Los Angeles , Houston , Jacksonville , Detroit , Chicago , Seattle , Oakland , San Francisco , Lanham , Andover , Pittsburgh , Cincinnati , Saint Louis , Portland , Baltimore , Richmond , Denver

IRS reviews

3.3

53% would recommend to a friend

(3,637 total reviews)

32% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,637 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

IRS has an employee rating of 3.3 out of 5 stars, based on 3,637 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRS employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

4K reviews

3.0

May 5, 2018

Seasonal Employee

Tax examiner

Recommend

CEO approval

Business Outlook

Pros

Upward mobility if you engage in professional development.

Cons

Lack of communication can be frustrating.

5.0

May 5, 2018

Good place to work, but sometimes frustrating

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits (pay, insurance, flexiplace, flexihours), stability (they're really never going away), challenge (tight deadlines, high visibility, complex work), importance of work (lives aren't on the line, but funding our country matters), variety of work (easy to get re-assignments within the organization to do different types of work), advancement opportunities (this is dependent on the President and Congress budget, but I've went from a GS-2 to a GS-15 over the years). They do look after their own.

Cons

It is a bureaucracy and things move and change slow. Though it moves faster than most agencies due to being in the public eye so much. Being in the public eye can also be a negative - knee jerk reactions from the media/public/congress can impact your work. Executives react poorly to that sort of pressure and deadlines will be shortened regardless of the impact. The negative stigma of working here can sometimes be troubling.

3.0

Apr 24, 2018

contact represenative

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A good company with great benefits.

Cons

Hard to get full time.

Viewing 3082 - 3084 of 3,637 Reviews

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Jobs at IRS

Management and Program Assistant (Office Automation)

Individual Taxpayer Advisory Specialist

Individual Taxpayer Advisory Specialist

Individual Taxpayer Advisory Specialist

Individual Taxpayer Advisory Specialist

IRS

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Seasonal Employee

Good place to work, but sometimes frustrating

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