Is IRS a good company to work for?

IRS has an overall rating of 3.3 out of 5, based on over 3,902 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 53% of employees would recommend working at IRS to a friend and 32% have a positive outlook for the business. The best reviews about IRS have been left by employees working as Management Analyst , Accountant and Analyst .

Does IRS pay their employees well?

According to anonymously submitted Glassdoor reviews, IRS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at IRS. This rating has been stable over the past 12 months.

How satisfied are employees working at IRS?

53% of IRS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IRS 3.8 out of 5 for work life balance, 3.0 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at IRS?

Internal Revenue Agent (291) , Contact Representative (274) , Tax Examiner (232) , Customer Service Representative (203) , Revenue Officer (133) , Customer Service Representative (CSR) (128) , Tax Examining Technician (113) , Contact Center Representative (69) , IT Specialist (60) , Data Transcriber (59) , Revenue Agent (57) , Attorney (49) , Data Entry Clerk (30) , Special Agent (26) , Collections Representative (25)

What are the pros of working at IRS according to real employee reviews?

"Excellent to work and great benefit" ((in 554 reviews)); "The pay was good and the 3rd shift shift differential and working on Sundays made it great." ((in 226 reviews)); "Great work life balance as far as hours (M" ((in 181 reviews)); "The money and the people are great" ((in 106 reviews)); "Never going out of business; great job security; telework (after one year)." ((in 89 reviews))

What are the cons of working at IRS according to real employee reviews?

"Government redtape and poor management." ((in 205 reviews)); "Training is horrible and you barely learn anything that's actually related to the job." ((in 155 reviews)); "They can't get any good managers!" ((in 108 reviews)); "Upper management, blackballing and out of date technology" ((in 29 reviews)); "Nepotism is also a problem" ((in 18 reviews))

What are employees saying about IRS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IRS layoffs and their outlook for job security at IRS in 2026.

What are the top reviewed IRS locations?

Austin , Washington , Kansas City , Fresno , Philadelphia , Atlanta , Ogden , New York , Memphis , Chamblee , Covington , Dallas , Holtsville , Los Angeles , Houston , Jacksonville , Detroit , Chicago , Seattle , Oakland , San Francisco , Lanham , Andover , Pittsburgh , Cincinnati , Saint Louis , Portland , Baltimore , Richmond , Denver

IRS reviews

3.3

53% would recommend to a friend

(3,635 total reviews)

32% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,635 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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IRS has an employee rating of 3.3 out of 5 stars, based on 3,635 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRS employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

4K reviews

3.0

Oct 23, 2017

Data Transcriber

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very supportive team based system. Team leaders are capable at answering the most complex of questions and are quick to ask other departments if they do not know the answers. Insanely good benefits.

Cons

Sometimes getting information passed up the chain of management is hard to accomplish. Near the end of the tax season you're expected to meet herculean standards contrary to how the beginning of the season feels with little to no warning.

1.0

Oct 23, 2017

contact rep

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

learned allot about taxation, extensive training

Cons

militants rude management, not allowed to have my own business, not allowed time off for illness. low wages

4.0

Oct 17, 2017

Work place

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You can work from home in most positions. The benifits are huge.

Cons

Wages are not updated for this current era.

Viewing 3130 - 3132 of 3,635 Reviews

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Jobs at IRS

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