Is IRS a good company to work for?

IRS has an overall rating of 3.3 out of 5, based on over 3,890 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 56% of employees would recommend working at IRS to a friend and 35% have a positive outlook for the business. The best reviews about IRS have been left by employees working as Management Analyst , Accountant and Analyst .

Does IRS pay their employees well?

According to anonymously submitted Glassdoor reviews, IRS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at IRS. This rating has been stable over the past 12 months.

How satisfied are employees working at IRS?

56% of IRS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IRS 3.9 out of 5 for work life balance, 3.1 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at IRS?

Internal Revenue Agent (291) , Contact Representative (274) , Tax Examiner (232) , Customer Service Representative (203) , Revenue Officer (133) , Customer Service Representative (CSR) (127) , Tax Examining Technician (112) , Contact Center Representative (68) , Data Transcriber (59) , IT Specialist (59) , Revenue Agent (56) , Attorney (49) , Data Entry Clerk (30) , Special Agent (26) , Collections Representative (25)

What are the pros of working at IRS according to real employee reviews?

"Excellent to work and great benefit" ((in 560 reviews)); "The pay was good and the 3rd shift shift differential and working on Sundays made it great." ((in 214 reviews)); "Great Work Life Balance and timetable" ((in 175 reviews)); "The money and the people are great" ((in 106 reviews)); "Never going out of business; great job security; telework (after one year)." ((in 92 reviews))

What are the cons of working at IRS according to real employee reviews?

"Government redtape and poor management." ((in 210 reviews)); "Training is horrible and you barely learn anything that's actually related to the job." ((in 156 reviews)); "They can't get any good managers!" ((in 113 reviews)); "Upper management, blackballing and out of date technology" ((in 27 reviews)); "Lack of communication and poor managment" ((in 18 reviews))

What are employees saying about IRS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IRS layoffs and their outlook for job security at IRS in 2026.

What IRS locations have received the highest employee ratings?

Long Beach , Minneapolis , Plantation , Jackson , Las Vegas , Orlando , San Antonio , Saint Paul , Phoenix , Raleigh

IRS reviews

3.3

56% would recommend to a friend

(3,622 total reviews)

35% positive business outlook

Ratings by category

3.9

Work/Life balance

3.8

Diversity & inclusion

3.8

Compensation and benefits

3.5

Career opportunities

3.1

Culture & values

2.9

Senior management

IRS has an employee rating of 3.3 out of 5 stars, based on 3,622 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRS employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

4.0

Jun 1, 2010

not a very rewarding job

Data transcriber

Recommend

CEO approval

Business Outlook

Pros

It is a great seasonal schedule for parents, the pay is better than what the public makes and the benefits are excellent.

Cons

The job is never completed, there is always more to key. Supervisors don't give out much praise. Electronic Filing is making our season shorter and shorter.

1.0

May 3, 2010

If you like dealing with the IRS, you'll love working there.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

In fairness, if you are looking for a secure job, it's the federal government and it isn't going anywhere. Also, it can be a power trip, and many of my colleagues seemed to relish the control we had over various small businesses and individuals. Finally, if you're trying to raise a family and just want a 40-hour job, doing the same thing day in and day out, but often enough flexibility to care for kids, etc---some people think the tradeoff is worth it.

Cons

There is no room at all for creativity or efficiency. Imagine how open the IRS is to new ideas when you're doing your taxes---they bring that same rigidity to all aspects of the job. Also, since nobody but nobody in the federal government is going to advocate for the IRS, they usually get the worst working conditions and facilities, compared to other agencies.

2.0

Feb 23, 2010

Not too bad, but not all it's kicked up to be.....

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good work/family life balance, flexible schedules, relatively nice people and work environment

Cons

Slow and resistant to change agents; disorganized systems and infrastructure; some coworkers are incompetent lazy people with no initiative

Viewing 3592 - 3594 of 3,622 Reviews

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IRS reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

not a very rewarding job

If you like dealing with the IRS, you'll love working there.

Not too bad, but not all it's kicked up to be.....

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