Is IRS a good company to work for?

IRS has an overall rating of 3.3 out of 5, based on over 3,890 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 56% of employees would recommend working at IRS to a friend and 35% have a positive outlook for the business. The best reviews about IRS have been left by employees working as Management Analyst , Accountant and Analyst .

Does IRS pay their employees well?

According to anonymously submitted Glassdoor reviews, IRS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at IRS. This rating has been stable over the past 12 months.

How satisfied are employees working at IRS?

56% of IRS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IRS 3.9 out of 5 for work life balance, 3.1 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at IRS?

Internal Revenue Agent (291) , Contact Representative (274) , Tax Examiner (232) , Customer Service Representative (203) , Revenue Officer (133) , Customer Service Representative (CSR) (127) , Tax Examining Technician (112) , Contact Center Representative (68) , Data Transcriber (59) , IT Specialist (59) , Revenue Agent (56) , Attorney (49) , Data Entry Clerk (30) , Special Agent (26) , Collections Representative (25)

What are the pros of working at IRS according to real employee reviews?

"Excellent to work and great benefit" ((in 560 reviews)); "The pay was good and the 3rd shift shift differential and working on Sundays made it great." ((in 214 reviews)); "Great Work Life Balance and timetable" ((in 175 reviews)); "The money and the people are great" ((in 106 reviews)); "Never going out of business; great job security; telework (after one year)." ((in 92 reviews))

What are the cons of working at IRS according to real employee reviews?

"Government redtape and poor management." ((in 210 reviews)); "Training is horrible and you barely learn anything that's actually related to the job." ((in 156 reviews)); "They can't get any good managers!" ((in 113 reviews)); "Upper management, blackballing and out of date technology" ((in 27 reviews)); "Lack of communication and poor managment" ((in 18 reviews))

What are employees saying about IRS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IRS layoffs and their outlook for job security at IRS in 2026.

What IRS locations have received the highest employee ratings?

Long Beach , Minneapolis , Plantation , Jackson , Las Vegas , Orlando , San Antonio , Saint Paul , Phoenix , Raleigh

IRS reviews

3.3

56% would recommend to a friend

(3,622 total reviews)

35% positive business outlook

Ratings by category

3.9

Work/Life balance

3.8

Diversity & inclusion

3.8

Compensation and benefits

3.5

Career opportunities

3.1

Culture & values

2.9

Senior management

IRS has an employee rating of 3.3 out of 5 stars, based on 3,622 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRS employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

3.0

Feb 18, 2010

Furlough Grand Central

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

If you are a housewife or you live with your parents, it is great ( assuming that the other mate pays all the bills). I mean, some people consider a Furlough a grant vacation from work, and the layoffs are then construed as a good thing. The good thing is the Annual Leave and the Sick leave, they are very generous with this (probably because of Union pressure). The 401k (called Thrift Savings Plan) is very good too, I think that they match the first 3% of your allotted deduction.

Cons

Furlough Grand Central; lay offs is almost every department constantly if you are Seasonal. I think this does not apply to the perms.

4.0

Feb 3, 2010

Turnover is high in the first year.

Revenue officer

Recommend

CEO approval

Business Outlook

Pros

Opportunity for growth exisit because a large volume of workers will retire within 5 years.

Cons

low,super low pay to start as a trainee. Tons of material to learn and apply. Probably too advanced for many. After a while, you have more freedom. Office politics.

4.0

Jan 29, 2010

Rocky road, but overall great experience

Human resources consultant

Recommend

CEO approval

Business Outlook

Pros

Pay Benefits Promotion Opportunities Flex schedules Job Security (if you do what you're supposed to do)

Cons

Incompetence of less educated coworkers Depending on your age, jealousy Lack of communication amongst different departments, leading to double or unecessary work

Viewing 3595 - 3597 of 3,622 Reviews

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Jobs at IRS

Customer Support Representative

Customer Service Representative

IRS

IRS reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Furlough Grand Central

Turnover is high in the first year.

Rocky road, but overall great experience

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