Is IRS a good company to work for?

IRS has an overall rating of 3.3 out of 5, based on over 3,890 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 56% of employees would recommend working at IRS to a friend and 35% have a positive outlook for the business. The best reviews about IRS have been left by employees working as Management Analyst , Accountant and Analyst .

Does IRS pay their employees well?

According to anonymously submitted Glassdoor reviews, IRS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at IRS. This rating has been stable over the past 12 months.

How satisfied are employees working at IRS?

56% of IRS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IRS 3.9 out of 5 for work life balance, 3.1 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at IRS?

Internal Revenue Agent (291) , Contact Representative (274) , Tax Examiner (232) , Customer Service Representative (203) , Revenue Officer (133) , Customer Service Representative (CSR) (127) , Tax Examining Technician (112) , Contact Center Representative (68) , Data Transcriber (59) , IT Specialist (59) , Revenue Agent (56) , Attorney (49) , Data Entry Clerk (30) , Special Agent (26) , Collections Representative (25)

What are the pros of working at IRS according to real employee reviews?

"Excellent to work and great benefit" ((in 560 reviews)); "The pay was good and the 3rd shift shift differential and working on Sundays made it great." ((in 214 reviews)); "Great Work Life Balance and timetable" ((in 175 reviews)); "The money and the people are great" ((in 106 reviews)); "Never going out of business; great job security; telework (after one year)." ((in 92 reviews))

What are the cons of working at IRS according to real employee reviews?

"Government redtape and poor management." ((in 210 reviews)); "Training is horrible and you barely learn anything that's actually related to the job." ((in 156 reviews)); "They can't get any good managers!" ((in 113 reviews)); "Upper management, blackballing and out of date technology" ((in 27 reviews)); "Lack of communication and poor managment" ((in 18 reviews))

What are employees saying about IRS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IRS layoffs and their outlook for job security at IRS in 2026.

What IRS locations have received the highest employee ratings?

Long Beach , Minneapolis , Plantation , Jackson , Las Vegas , Orlando , San Antonio , Saint Paul , Phoenix , Raleigh

IRS reviews

3.3

56% would recommend to a friend

(3,622 total reviews)

35% positive business outlook

Ratings by category

3.9

Work/Life balance

3.8

Diversity & inclusion

3.8

Compensation and benefits

3.5

Career opportunities

3.1

Culture & values

2.9

Senior management

IRS has an employee rating of 3.3 out of 5 stars, based on 3,622 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRS employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

4.0

Jan 28, 2009

interesting stable job with good work life balance

Financial product specialist-revenue agent

Recommend

CEO approval

Business Outlook

Pros

good work life balance and interesting work. Even the possibility of part time work, which I took advantage of when my children were small. Part-time also eligible for health insurance, but at an increased cost. Good retirement benefits. I find the work challenging and spend my day reviewing transactions, researching law and meeting with taxpayers and the teams I work with. In these economic times it is also a relatively "safe" position, with many agents nearing retirement there is demand for additional hiring.

Cons

Typical government bureacracy-slow to change Also people often like to complain about any incident or audit at parties or gatherings if they find you work for IRS.

2.0

Jan 2, 2009

If you sincerely believe that tax laws should be administered fairly, do not work for the IRS.

Supervisory internal revenue agent

Recommend

CEO approval

Business Outlook

Pros

WorK Life balance - protections of the Civil Service System, Thrift Savings Plan, Medical Benefits (not Dental), Vacation & sick days. Benefits are very generous compared to those offered in private industry.

Cons

At the leadership level - a highly politicized and thereby hypocritical, risk averse leadership culture. This culture filters down through the many unnecessary layers of incompetent management and results in the "appearance" of meeting the mission without in substance doing so. Effectively, examinations (a euphemism for audits) of taxpayers are biased. The more wealthy and politically powerful corporations receive less stringent audits than poor and working class individuals.

4.0

Nov 19, 2008

good place to work if you have no degree

Contact representative

Recommend

CEO approval

Business Outlook

Pros

M-F job , great pay, overall great job to balance work and home. IRS offers flexours so you can go to dr appts or other events

Cons

Have to move up the ladder by time instead of getting pay per performance

Viewing 3607 - 3609 of 3,622 Reviews

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Customer Service Representative

Customer Support Representative

IRS

IRS reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

interesting stable job with good work life balance

If you sincerely believe that tax laws should be administered fairly, do not work for the IRS.

good place to work if you have no degree

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