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      IRS

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      IRS reviews

      3.3

      54% would recommend to a friend

      (3,632 total reviews)

      33% positive business outlook

      Ratings by demographic groups

      IRS has an employee rating of 3.3 out of 5 stars, based on 3,632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRS employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

      Reviews by job title

      4K reviews
      3.0
      Jun 7, 2022

      Decent Pay, Great Benefits, Loads of Work

      Revenue officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are great and pay is good for a single person with no children. Off all federal holidays.

      Cons

      Tons of work. Tons of information to learn. Takes at least 5 years to feel comfortable with the job. Can be very stressful!

      3.0
      May 27, 2022

      Tough

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      For some the remote work is definitely a pro, I would say also benefits but I didn't need them so I can't vouch for them. OT and PTO is very generous though. You do also get a yearly raise.

      Cons

      Honestly the pay in my opinion is low for a fed job where you're just getting screamed at most days. I feel the training was very lacks. The "lead line" which is solely there to help you if your stuck has a lot of people who are very rude when you ask a question. They micro manage your time on calls and on the phone, you work 8 hours you have 16 minutes throughout the day if you need a drink or the bathroom. I averaged 15ish minutes a call and that was to high for them.

      1.0
      May 26, 2022

      RA for TEGE

      Internal revenue agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Determinations is great. Exam is awful

      Cons

      If you don't enjoy being talked down to, this may not be the position for you. Look into sbse or lbi instead

      Viewing 364 - 366 of 3,632 Reviews
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      ReviewsIRS reviews

      Glassdoor has 3,899 IRS reviews submitted anonymously by IRS employees. Read employee reviews and ratings on Glassdoor to decide if IRS is right for you.