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      IRS

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      IRS reviews

      3.3

      53% would recommend to a friend

      (3,632 total reviews)

      32% positive business outlook

      Ratings by category

      3.8

      Work/Life balance

      3.8

      Compensation and benefits

      3.7

      Diversity & inclusion

      3.4

      Career opportunities

      3.0

      Culture & values

      2.9

      Senior management

      IRS has an employee rating of 3.3 out of 5 stars, based on 3,632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRS employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      2.0
      Dec 14, 2018

      Supervisory Contact Rep

      Customer service supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stability. Once you’re hired it’s hard to loose your job.

      Cons

      No room for advancement, favoritism. Upper management has no clue of what’s going on with the actual work. Upper management needs professional training to be able to TRAIN managers. Employees come to work dressed like their just getting out of bed or going to a strip club. Employees curl their hair, put on makeup, fake lashes etc at their desk. You wouldn’t think this is a “ Good Government Job”.

      3.0
      Dec 1, 2018

      1970 - 1990s technology, cronyism

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice, smart people. Dedicated, passionate about serving taxpayers. Great benefits. Flexible work schedules/locations helpful if you have kids, live in a densely populated area or need quiet, secluded environment to research complicated cases.

      Cons

      Insufficient budget will impact every aspect of your work. Short staffed, case overload. Technology and infrastructure archaic. Lack of tools to do job well. IT and Business leadership adversarial vs collaborative - with both employees and taxpayers paying the cost in poor service and support. Mentality by most leaders was that if you haven't spent your career in the IRS, you don't equally deserve promotions, leadership opportunities, awards as others who have. Manifested in a great deal of nepotism/cronyism. Lack of awareness between field offices and headquarters. Judgmental, punitive culture. Lack of empathy, compassion for employees. Heavy emphasis on process and policy. You will be audited every year and cannot make any mistakes on your own taxes. Period. No life event or honest error will exempt you.

      Viewing 415 - 417 of 3,632 Reviews
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      Glassdoor has 3,899 IRS reviews submitted anonymously by IRS employees. Read employee reviews and ratings on Glassdoor to decide if IRS is right for you.