Is IRS a good company to work for?

IRS has an overall rating of 3.3 out of 5, based on over 3,902 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 53% of employees would recommend working at IRS to a friend and 32% have a positive outlook for the business. The best reviews about IRS have been left by employees working as Management Analyst , Accountant and Analyst .

Does IRS pay their employees well?

According to anonymously submitted Glassdoor reviews, IRS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at IRS. This rating has been stable over the past 12 months.

How satisfied are employees working at IRS?

53% of IRS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IRS 3.8 out of 5 for work life balance, 3.0 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at IRS?

Internal Revenue Agent (291) , Contact Representative (274) , Tax Examiner (232) , Customer Service Representative (203) , Revenue Officer (133) , Customer Service Representative (CSR) (128) , Tax Examining Technician (113) , Contact Center Representative (69) , IT Specialist (60) , Data Transcriber (59) , Revenue Agent (57) , Attorney (49) , Data Entry Clerk (30) , Special Agent (26) , Collections Representative (25)

What are the pros of working at IRS according to real employee reviews?

"Excellent to work and great benefit" ((in 554 reviews)); "The pay was good and the 3rd shift shift differential and working on Sundays made it great." ((in 226 reviews)); "Great work life balance as far as hours (M" ((in 181 reviews)); "The money and the people are great" ((in 106 reviews)); "Never going out of business; great job security; telework (after one year)." ((in 89 reviews))

What are the cons of working at IRS according to real employee reviews?

"Government redtape and poor management." ((in 205 reviews)); "Training is horrible and you barely learn anything that's actually related to the job." ((in 155 reviews)); "They can't get any good managers!" ((in 108 reviews)); "Upper management, blackballing and out of date technology" ((in 29 reviews)); "Nepotism is also a problem" ((in 18 reviews))

What are employees saying about IRS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IRS layoffs and their outlook for job security at IRS in 2026.

What are the top reviewed IRS locations?

Austin , Washington , Kansas City , Fresno , Philadelphia , Atlanta , Ogden , New York , Memphis , Chamblee , Covington , Dallas , Holtsville , Los Angeles , Houston , Jacksonville , Detroit , Chicago , Seattle , Oakland , San Francisco , Lanham , Andover , Pittsburgh , Cincinnati , Saint Louis , Portland , Baltimore , Richmond , Denver

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IRS

IRS reviews

3.3

53% would recommend to a friend

(3,635 total reviews)

32% positive business outlook

Ratings by demographic groups

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Veteran status

IRS has an employee rating of 3.3 out of 5 stars, based on 3,635 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRS employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

4K reviews

4.0

Sep 3, 2024

Great Benefits, Lots of Bureaucracy, Difficult to Move

It specialist

Recommend

CEO approval

Business Outlook

Pros

Great Benefits -Healthcare -Time Off

Cons

Lots of Bureaucracy Can be difficult to Move within Low pay

2.0

Sep 2, 2024

It's a good time to sign on

Individual taxpayer advisory specialist

Recommend

CEO approval

Business Outlook

Pros

8:00 to 4:30, Monday through Friday.

Cons

Five managers in the last four years. The agency focuses on recruiting Field Auditor/Collections personnel. There are no resources for other departments. Zero training.

4.0

Aug 31, 2024

Good Pay

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Benefits and Pay. Some positions offer telework

Cons

Management are strict when it comes to being on the phones

Viewing 562 - 564 of 3,635 Reviews

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Great Benefits, Lots of Bureaucracy, Difficult to Move

It's a good time to sign on

Good Pay

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