Is IRS a good company to work for?

IRS has an overall rating of 3.3 out of 5, based on over 3,904 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 53% of employees would recommend working at IRS to a friend and 32% have a positive outlook for the business. The best reviews about IRS have been left by employees working as Management Analyst , Accountant and Analyst .

Does IRS pay their employees well?

According to anonymously submitted Glassdoor reviews, IRS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at IRS. This rating has been stable over the past 12 months.

How satisfied are employees working at IRS?

53% of IRS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IRS 3.8 out of 5 for work life balance, 3.0 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at IRS?

Internal Revenue Agent (291) , Contact Representative (274) , Tax Examiner (234) , Customer Service Representative (203) , Revenue Officer (133) , Customer Service Representative (CSR) (128) , Tax Examining Technician (113) , Contact Center Representative (69) , IT Specialist (60) , Data Transcriber (59) , Revenue Agent (57) , Attorney (49) , Data Entry Clerk (30) , Special Agent (26) , Collections Representative (25)

What are the pros of working at IRS according to real employee reviews?

"Great benefits and dependable income…never going out of business" ((in 567 reviews)); "The pay was good and the 3rd shift shift differential and working on Sundays made it great." ((in 222 reviews)); "Great work life balance as far as hours (M" ((in 178 reviews)); "The money and the people are great" ((in 104 reviews)); "Job security and pay is decent" ((in 89 reviews))

What are the cons of working at IRS according to real employee reviews?

"Government redtape and poor management." ((in 212 reviews)); "Training is horrible and you barely learn anything that's actually related to the job." ((in 149 reviews)); "They can't get any good managers!" ((in 113 reviews)); "Upper management, blackballing and out of date technology" ((in 31 reviews)); "Lack of communication and poor managment" ((in 19 reviews))

What are employees saying about IRS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IRS layoffs and their outlook for job security at IRS in 2026.

What are the top reviewed IRS locations?

Austin , Washington , Kansas City , Fresno , Philadelphia , Atlanta , Ogden , New York , Memphis , Chamblee , Covington , Dallas , Holtsville , Los Angeles , Houston , Jacksonville , Detroit , Chicago , Seattle , Oakland , San Francisco , Lanham , Andover , Pittsburgh , Cincinnati , Saint Louis , Portland , Baltimore , Richmond , Denver

IRS reviews

3.3

53% would recommend to a friend

(3,637 total reviews)

32% positive business outlook

Ratings by category

3.8

Work/Life balance

3.8

Compensation and benefits

3.7

Diversity & inclusion

3.4

Career opportunities

3.0

Culture & values

2.9

Senior management

IRS has an employee rating of 3.3 out of 5 stars, based on 3,637 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRS employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

5.0

Jun 27, 2024

Amazing!

Internal revenue agent

Recommend

CEO approval

Business Outlook

Pros

Work/life balance, public service, vacation, benefits, pension, 401k

Cons

None!!! I love my job!

2.0

Jun 20, 2024

Beware, but possibly worth the risk

Post document general clerk

Recommend

CEO approval

Business Outlook

Pros

Decently secure job if you make it past the 1 year probationary period for new hires. You’ll probably be miserable due to the environment but it’s hard to be fired, at least depending on your circumstance. If you’re on the SB/SE (versus SP) side you will have more and better chances at climbing the career ladder.

Cons

Disorganized and disappointing to the nth degree, plus a lot of problematic people get recycled into different positions rather than fired. It’s a mess and it will likely never get any better.

2.0

Jun 14, 2024

Run Away As Fast As You Can

Data entry clerk

Recommend

CEO approval

Business Outlook

Pros

Health insurance. Sick leave. Vacation leave. Retirement plan.

Cons

I worked there many years and should have done anything else, but this job fit my work/life balance so I stayed. The place is just nuts. You get hired, receive little to no training, then they threaten to fire you because you’re not meeting performance standards. Evening/night shift is like reality tv, literal fights between rival coworkers, employees drinking alcohol & smoking pot in the garage. Managers sit in their offices and do nothing but gossip with their friends. It’s an awful place to work.

Viewing 583 - 585 of 3,637 Reviews

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Jobs at IRS

Contact Representative

Appeals Officer (Exam)

IRS

IRS reviews

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Reviews by job title

Amazing!

Beware, but possibly worth the risk

Run Away As Fast As You Can

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