Is IRS a good company to work for?

IRS has an overall rating of 3.3 out of 5, based on over 3,905 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 53% of employees would recommend working at IRS to a friend and 31% have a positive outlook for the business. The best reviews about IRS have been left by employees working as Management Analyst , Accountant and Analyst .

Does IRS pay their employees well?

According to anonymously submitted Glassdoor reviews, IRS employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at IRS. This rating has been stable over the past 12 months.

How satisfied are employees working at IRS?

53% of IRS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IRS 3.8 out of 5 for work life balance, 3.0 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at IRS?

Internal Revenue Agent (291) , Contact Representative (274) , Tax Examiner (235) , Customer Service Representative (203) , Revenue Officer (133) , Customer Service Representative (CSR) (128) , Tax Examining Technician (113) , Contact Center Representative (69) , IT Specialist (60) , Data Transcriber (59) , Revenue Agent (57) , Attorney (49) , Data Entry Clerk (30) , Special Agent (26) , Collections Representative (25)

What are the pros of working at IRS according to real employee reviews?

"Great benefits and dependable income…never going out of business" ((in 577 reviews)); "The pay was good and the 3rd shift shift differential and working on Sundays made it great." ((in 216 reviews)); "Great work life balance as far as hours (M" ((in 175 reviews)); "The money and the people are great" ((in 102 reviews)); "Never going out of business; great job security; telework (after one year)." ((in 96 reviews))

What are the cons of working at IRS according to real employee reviews?

"Government redtape and poor management." ((in 217 reviews)); "Training is horrible and you barely learn anything that's actually related to the job." ((in 160 reviews)); "They can't get any good managers!" ((in 114 reviews)); "Upper management, blackballing and out of date technology" ((in 28 reviews)); "Lack of communication and poor managment" ((in 17 reviews))

What are employees saying about IRS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IRS layoffs and their outlook for job security at IRS in 2026.

What are the top reviewed IRS locations?

Austin , Washington , Kansas City , Fresno , Philadelphia , Atlanta , Ogden , New York , Memphis , Chamblee , Covington , Dallas , Holtsville , Los Angeles , Houston , Jacksonville , Detroit , Chicago , Seattle , Oakland , Lanham , San Francisco , Andover , Pittsburgh , Cincinnati , Saint Louis , Portland , Baltimore , Richmond , Denver

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IRS

IRS reviews

3.3

53% would recommend to a friend

(3,639 total reviews)

31% positive business outlook

Ratings by category

3.8

Work/Life balance

3.7

Diversity & inclusion

3.7

Compensation and benefits

3.4

Career opportunities

3.0

Culture & values

2.9

Senior management

IRS has an employee rating of 3.3 out of 5 stars, based on 3,639 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRS employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

3.0

Feb 18, 2023

Good pay, but training is lacking

Revenue officer

Recommend

CEO approval

Business Outlook

Pros

Pay is good, especially for the area. Freedom to work the job how you want to work it. Local travel is near daily. Support systems everywhere.

Cons

Training is sub-par; I have spent months in training where they just read material to you. This is incredibly unhelpful when applying to real-world scenarios. A trainer is provided, but experience does not equal ability to teach. Unrealistic deadlines that seem easy for seasoned employees create absolute chaos for newer hires. Incredibly inefficient.

1.0

Feb 16, 2023

OPR Office

Attorney

Recommend

CEO approval

Business Outlook

Pros

Little to no work available, Great work-life balance Paid more than you are worth.

Cons

Toxic Work Environment, No growth opportunities, Boring work.

4.0

Feb 8, 2023

Post-pandemic federal employment review

Contact representative (collection representative) *seasonal*

Recommend

CEO approval

Business Outlook

Pros

Working for the IRS, as a Contact Rep, was Patriotically fulfilling to me because helping U.S. taxpayers helps the U.S. economy!

Cons

The wages are too low for the work required, which involves being a CSR, Account Manager, Tax Preparer, Appointment Scheduler, Payment Processor, Collections, Fraud/IDT Detector, etc…

Viewing 670 - 672 of 3,639 Reviews

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Jobs at IRS

Management and Program Analyst

Internal Revenue Agent (Excise Tax Specialist)

Internal Revenue Agent (Bank Secrecy Act Examiner)

Internal Revenue Agent (Bank Secrecy Act Examiner)

Internal Revenue Agent (Excise Tax Specialist)

IRS reviews FAQs

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IRS

IRS reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good pay, but training is lacking

OPR Office

Post-pandemic federal employment review

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