IRS reviews

3.3

55% would recommend to a friend

(3,622 total reviews)

34% positive business outlook

IRS has an employee rating of 3.3 out of 5 stars, based on 3,622 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRS employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

4K reviews
1.0
Oct 11, 2022

You’re expendable.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

PTO, great health insurance, set schedule, amazing union

Cons

Literally everything else. The management is ATROCIOUS. It’s like high school. My manager was a bully, constantly berating the team, yelling at everyone, and making the work environment just generally a hellscape. It’s so unfortunate because I didn’t mind the work itself and I loved so many of my coworkers. But the complete lack of communication between departments, teams, management, and supervisors was absolutely ridiculous. You can ask the same question to 5 different people, get 5 completely different answers, and get in trouble no matter what you do. They make it seem like there are so many opportunities to move up, but if you’re placed in Submission Processing, good luck. Don’t even get me started on the mandatory overtime. I’ve heard things are much much better upstairs, but seriously, if you get placed in the mail room, do yourself a favor and get out and find a job that actually values you.

2.0
Jun 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Job security, Union Representation, Federal Holidays

Cons

Constant micromanagement, Underfunded, Understaffed, Very difficult to move between departments or locations - almost impossible.

5.0
May 27, 2022

Fun if you like Auditing

Recommend
CEO approval
Business Outlook

Pros

Great Benefits.Good Pay. Starting PTO is 4 hours for the first 3 years with a cap of 240 hours. Sick leave (also paid) has no cap and accumulates the same amount as PTO. You will never, if not rarely, have overtime since it’s frowned upon.

Cons

If you graduated in accounting and like to type reports and audit, you will like this job. If your looking for something more calculating/data entry, this isn’t for you. Work programs are archaic. For your audits, you use Report Generating Software (RGS), which creates word documents for your reports. It is buggy and supposedly they’re trying to update the system. You will also be summarizing what you did and the amount of time you put in each individual audit case you touched, everyday in a specific word document for each audit case. You will also have to record your hours on spreadsheet which lists all your active cases and submit them weekly to your secretary. Finally, you do your actual timesheet that gets sent to payroll. IDRS is where you get most of your taxpayer information and it is a legacy software; black screen with green font. Probably not going to be changed anytime soon.

Viewing 73 - 75 of 3,622 Reviews

Glassdoor has 3,890 IRS reviews submitted anonymously by IRS employees. Read employee reviews and ratings on Glassdoor to decide if IRS is right for you.